Manager Business Markets - RBC, Surrey

Overview

You will lead a best-in-class business markets team to maximize RBC’s position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high employee engagement through recruiting, talent management, professional development and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our clients, employees and communities will be the key to your success in this role.

Responsibilities

As part of these RBC careers in Surrey, you will manage daily leadership and team development tasks:

• Coach team to focus on attracting, growing and retaining client relationships and introducing the full breadth of RBC partners and a broad range of products and solutions to deepen relationships through needs based advice
• Recruit and develop top talent; lead successful change management and support the team to deliver a differentiated client experience
• Develop your team’s capabilities including their credit skills; maintain oversight to ensure action is taken to preserve satisfactory operational and credit effectiveness through portfolio management activities and routines
• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI’s, and community groups
• Promote digital enablement with your team by becoming an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business

Qualifications

Candidates must meet the following mandatory criteria, alongside preferred background attributes:

• Knowledge of financial analysis and risk assessment and familiarity with the dynamics, needs and financing challenges associated with business clients
• Strong coaching and leadership capabilities to create and sustain a high performing professional team
• Ability to develop and maintain strong business and community networks
• Proven ability to build strong relationships with key stakeholders
• Experience with emerging communications and technology (i.e. web based meetings, social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional competitors
• Knowledge of a broad array of business financial products and services, such as credit and investments is an asset
• Commercial Banking and/or Business Markets experience an asset
• Post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

Benefits

RBC provides a comprehensive rewards and support structure for employees:

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing future opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A unique opportunity for personal and professional growth