Fitness Supervisor - City of Mississauga, Mississauga

About this opportunity

The City of Mississauga is seeking a Fitness Supervisor to lead the development and delivery of diverse fitness programs that reflect the needs, interests and experiences of our community. Reporting to the Fitness Manager, you will work with an experienced team of industry professionals to coordinate fitness programs and initiatives across the city. You will also contribute as part of a facility team, supporting the day-to-day operation of the facility, programs and staff while fostering a welcoming, accessible and inclusive environment that promotes positive community experiences and excellent customer service.

• Initiate, design and deliver quality programs that encourage and support healthy, active living for community residents
• Lead a diversified part-time staff team, including exercise counsellors, personal trainers and group exercise instructors, while identifying opportunities for volunteers and student internship placements
• Hire, coach, train, schedule and supervise staff, ensuring the delivery of safe, effective and high-quality programs and services
• Manage, monitor and recommend annual operating budgets, maintain financial accountability, provide budget forecasts, and strive to achieve established targets
• Monitor, prepare and approve part-time payroll and provide reports as required
• Participate as part of the facility and building supervisory teams, including Manager on Duty shifts, to ensure the effective supervision of facilities, programs and staff while maintaining excellent public relations and customer service
• Ensure a coordinated approach to service delivery, facility and space utilization, and identify opportunities to maximize participation and cross-program collaboration
• Develop and participate in outreach initiatives that introduce fitness concepts and healthy living opportunities to the community and encourage community involvement in recreation services
• Provide timely and effective resolution of customer concerns and complaints using sound judgment, decision-making and communication skills
• Prepare for, respond to and follow up on accidents, incidents and emergency situations in accordance with corporate policies and procedures
• Work collaboratively with the Supervisor of Operations and Facility Manager to ensure a high standard of facility cleanliness, maintenance and readiness
• Maintain strong working relationships with internal and external stakeholders, including customer service, parks, human resources, standards and training, community development and partner organizations
• Ensure compliance with all applicable City of Mississauga Recreation and Culture standards, corporate policies, procedures and legislative requirements
• Maintain all required statistics and prepare reports, evaluations and recommendations as required
• Participate in business unit, divisional and departmental initiatives, projects and working groups that support organizational priorities
• Perform other related duties as assigned

What you'll bring

• Degree or diploma in Recreation, Physical Education, Kinesiology, or validated equivalent, with a minimum of three years full-time related experience
• Current certification in personal training and/or group exercise through CSEP, CANFIT PRO, CPTN, OFC, ACSM or validated equivalent
• Demonstrated knowledge of and experience with program design and delivery, program maintenance software (example: ActiveNet, Perfect Minds, etc.), customer service, budget management, partnership program delivery and volunteer group dynamics
• Must have excellent written and oral communication skills
• Ability to work in a changing team environment and also possess an interest in professional development
• Must hold a valid and current Intermediate First Aid or Standard First Aid certification with CPR C & AED from a recognized WSIB-provider or must hold a valid and current Basic First Aid or Emergency First Aid with CPR C & AED from a recognized WSIB-provider, at the employee's expense
• Able to support other areas within the facility team
• Ability to travel between multiple recreation sites within the city for time-sensitive work-related travel

Your impact

By stepping into these administration jobs in Mississauga, you will directly influence local recreation services and public health outreach. Your leadership will ensure that residents enjoy safe, engaging, and well-managed recreation programs while strengthening community bonds across the city.