Director, Partner Relationships - CIBC, Toronto

Your impact

CIBC Insurance supports clients with products and solutions that help protect what matters most. As a Director, Partner Relationships, you'll play a pivotal role in shaping a strong, competitive insurance offering. You will lead the strategy, evaluation, and management of external partner and supplier relationships across the Insurance product shelf, with a focus on Life, Travel, and Home & Auto insurance. You'll identify and establish new partnerships that support growth and innovation, while strengthening existing relationships to deliver strong business outcomes. You'll also lead and coach a team, fostering a collaborative, high-performing culture that supports development and accountability. This hybrid role allows you the flexibility to manage your work activities, spending 1-3 days per week on-site in Toronto.

• Lead partner strategy: Identify, evaluate, and establish new external partner and supplier relationships that support the Insurance business strategy and enhance the product shelf across Life, Travel, and Home & Auto insurance.
• Manage strategic relationships: Build and maintain productive relationships with partners, vendors, and suppliers to support business priorities, strengthen collaboration, and drive long-term value.
• Negotiate and oversee agreements: Lead contract negotiations and manage partnership arrangements to ensure alignment with internal policies, regulatory requirements, and CIBC's risk framework.
• Monitor performance and compliance: Oversee partner and supplier performance through regular review meetings, service level monitoring, and documentation that supports governance, audit, and compliance requirements.
• Drive cross-functional execution: Partner with internal teams to support the onboarding and integration of new suppliers and partnerships into existing business processes, systems, and operating models.
• Lead people and continuous improvement: Coach and develop direct reports while recommending improvements to partner strategies, processes, and procedures that strengthen operational effectiveness and business results.

Requirements

To succeed in this Director, Partner Relationships role, you need a blend of leadership, strategic thinking, and deep industry knowledge. CIBC is looking for passionate professionals dedicated to doing what’s right for clients and who embody our values.

• You're an experienced insurance leader, bringing deep knowledge of the Canadian insurance industry, including products, distribution channels, systems, and the regulatory environment.
• You're skilled in partnership and vendor management, with strong experience building, negotiating, and managing external partner and supplier relationships within insurance or financial services.
• You're a strong communicator and influencer, able to present ideas clearly, build alignment, and work effectively with internal and external stakeholders at all levels of the organization.
• You're strategic and analytical, assessing partnership opportunities thoughtfully, identifying risks and implications, and developing practical recommendations that support business goals.
• You're a people leader, knowing how to coach, develop, and motivate team members while fostering a collaborative and accountable team culture.
• Values matter to you, bringing your real self to work and living CIBC's values of trust, teamwork, and accountability.

About the company

At CIBC, we are building a relationship-oriented bank for the modern world, dedicated to doing what’s right for our clients. We embrace your strengths and ambitions, empowering you at work to make a meaningful impact. Our team members are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com.

Why you'll love it here

CIBC is committed to your growth and potential, aspiring to give you a career, not just a paycheck. We recognize you in meaningful, personalized ways and provide the tools and environment to foster innovation and collaboration.

• A competitive salary and incentive pay.
• Banking benefits.
• A comprehensive benefits program (subject to terms).
• A defined benefit pension plan (subject to terms).
• An employee share purchase plan.
• A generous vacation offering.
• Wellbeing support.
• MomentMakers, a social, points-based recognition program.
• Purpose Day; a paid day off dedicated for you to invest in your growth and development.