Data Center Technician II - Google, Montreal, QC is listed at Google in Montreal, QC. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at Google.
job description
AI Summary
This Data Center Technician II role at Google in Montreal, QC, involves deploying and operating new data centre infrastructure. Key duties include troubleshooting equipment issues, maintaining data security, and performing preventative maintenance. Top requirements include experience with component-level repairs, diagnosing technical issues with operating systems or hardware, physical ability to handle equipment, and the capacity to work non-standard hours. A valid Government of Canada Reliability Status screening is also a mandatory requirement for this position.
About the Role at Google's Infrastructure Team
As a Data Center Technician II with Google in Montreal, you will be an integral part of the Hardware Operations team, which is responsible for the state-of-the-art physical infrastructure underpinning Google's powerful search technology and vast product portfolio. This position offers a unique opportunity to work with cutting-edge computer technology within a dynamic environment. Your daily responsibilities will encompass the installation, configuration, testing, troubleshooting, and maintenance of critical hardware components, such as servers and their various parts, alongside server software like Google's Linux cluster. Furthermore, you will be involved in the configuration of more complex networking components, including routers, hubs, bridges, switches, and various networking protocols. This role requires a hands-on approach, often involving the manual movement and installation of racks, which can be physically demanding. You will contribute to ensuring that Google's networks remain operational, providing users with the best and fastest experience possible, directly impacting the global reach of Google's services. This role is crucial for maintaining the robust data infrastructure that supports millions of users daily.
Key Responsibilities and Technical Expertise
In this essential role, you will deploy and operate new data center infrastructure across various projects and functions, ensuring seamless integration and performance. A significant part of your day will involve reporting issues and diligently following established data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise. You will be responsible for applying the necessary resources to effectively resolve identified issues, contributing directly to the operational efficiency of Google's facilities. Maintaining the security and integrity of sensitive data is paramount; you will track various forms of media to check for standard data security issues, such as ensuring data was properly erased, all handled in strict accordance with Google's rigorous security standards. Additionally, you will participate in disassembling specific equipment that has reached its end-of-life, either through part replacement or routine maintenance, often working collaboratively within a team setting. Your expertise will also extend to repairing, fixing, and performing preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues, with defined solutions and limited guidance. This requires a strong technical background and a proactive approach to problem-solving within a complex data environment.
Qualifications and Mandatory Government Screening
To be successful in this Data Center Technician II position, candidates must possess experience with performing component-level repairs and troubleshooting on technical equipment. Essential qualifications also include experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols. The role demands physical capability, specifically the ability to lift and move 50lb (23kg) of equipment and to exert yourself physically over extended periods, including frequent bending, kneeling, climbing, pushing/pulling, and lifting. Flexibility in working hours is crucial, requiring the ability to work non-standard hours, including weekends, night shifts, holidays, and on shift-based schedules as needed. Preferred qualifications include a Bachelor's degree or equivalent practical experience, completion of the online Google IT Support Professional Certificate program, and at least two years of experience diagnosing and troubleshooting operating systems, computer/server hardware, or networking protocols. Experience working within a data center or network operation center environment is highly valued, as is the ability to collaborate effectively with teams to overcome challenges and adapt to a dynamic work environment. A critical requirement for this position is obtaining or currently holding a valid Reliability Status screening from the Government of Canada. Evidence of this completed screening must be provided directly to Google upon the start of your employment. Failure to obtain or maintain the appropriate clearance and customer screening requirements will make you ineligible for the position, potentially resulting in the frustration of employment and actions up to and including termination.