Client Relationship Manager - Scotiabank, Sudbury/Timmins, ON

The Opportunity

Scotiabank is looking for a dedicated Client Relationship Manager (CRM) to join the Canadian Commercial Banking team in the Growth segment. This vital role involves identifying new prospects within target markets and expertly managing an existing client portfolio of standard to moderate complexity. You will be instrumental in developing robust sales pipelines, collaborating with partners on client planning activities, and conducting thorough sales calls to qualify opportunities based on client needs and due diligence. The focus is on clients with annual sales between $5MM-$15MM and credit authorizations from $1MM-$5MM, ensuring a comprehensive banking offering and driving primacy in client relationships.

As a CRM, you will leverage a strong understanding of financial products and services to deliver integrated solutions, contributing to the profitable growth of the commercial market portfolio in your assigned area.

Responsibilities

In this dynamic role, your responsibilities will include promoting the profitable growth of the Canadian Commercial Banking portfolio and ensuring all aspects of assigned relationships receive ongoing attention:

• Developing and implementing a marketing strategy to maximize business development opportunities for sustainable growth within the bank’s risk appetite.
• Developing sales plans for prospects and existing clients.
• Identifying prospects/referrals from other internal/external networks.
• Driving client primacy through sales of credit and non-credit commercial products to prospects and clients.
• Identifying and facilitating the involvement of key Bank resources and stakeholders to further business interests.
• Maintaining effective follow-up with prospects/referrals on any unsuccessful opportunities.
• Participating in local professional and community events and associations to develop and expand a strong market network of contacts.
• Collaborating with the Credit Solution Associate to optimize lending structure and provide ad hoc support through the origination and annual review process.
• Ensuring all documentation is properly prepared in advance of going to the client.

Who We're Looking For

To succeed as a Client Relationship Manager, you will bring a combination of education, experience, and essential skills, particularly a strong background in sales and relationship management within the commercial banking sector.

• Post-Secondary Education: Undergraduate degree in business or economics or work equivalency.
• Strong proven experience pursuing a business development program within an assigned market area.
• Previous work experience of at least two to four years, within commercial banking, and business development.
• Strong communication and interpersonal skills are essential to this position.
• Proven record of strong sales/closing skills.
• Strong relationship management skills and a strong market network.
• Strong Sales/Closing and negotiation skills.
• Strong Commercial Credit skills.
• Strong knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model, to provide integrated financial solutions.
• Ability to travel within the assigned territory - Vehicle required.

The Team

Join a purpose-driven, winning team committed to results within an inclusive and high-performing culture. As part of the Canadian Commercial Banking team, you will contribute to a customer-focused environment dedicated to deepening client relationships and leveraging the broader Bank’s resources and knowledge. This role offers the opportunity to champion a high-performance environment and contribute to an inclusive work culture, building and maintaining a strong market profile with both internal and external contacts.