Assistant Branch Operations Manager - RBC, Pointe-Claire

Role overview

The RBC Dominion Securities management team located in Pointe-Claire is looking for an Assistant Branch Operations Manager to join their team. This opportunity fulfils a leadership role in the branch by providing operational and administrative support to the branch management and advisory teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

Requirements

To qualify for these RBC careers in administration, candidates must meet the following must-have and nice-to-have criteria:

• Canadian Investment Regulatory Exam (CIRE)
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Meticulous attention to detail and excellent time management skills
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently seeking out own answers and solutions
• Knowledge of RBC Dominion Securities systems and procedures, an asset
• Experience in the securities industry is an asset

What you'll do

As an Assistant Branch Operations Manager at the Pointe-Claire branch, your daily responsibilities will include:

• Instrumental in managing the daily administrative operations of the branch (approve incoming and outgoing daily transactions, verify and action requests submitted by sales support staff, verify documentation, approve account openings, etc.)
• Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff
• Ensure compliance and internal control requirements are met
• Branch technology access, setup, and troubleshooting

What you'll get

RBC offers a supportive and rewarding work environment designed to help you and our communities thrive:

• A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• High level of autonomy