Posted: May 28, 2026
Aggregated from oraclecloud. View original posting at iaejup.fa.ocs.oraclecloud.com. Apply directly with the employer.
Academic Program Advisor, Edmonton, AB is listed at University of Alberta in Edmonton, AB. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at University of Alberta.
The Alberta School of Business at the University of Alberta is seeking community-minded thinkers to deliver excellent student service. The Academic Program Advisor is a pivotal role that shapes the undergraduate student experience, often serving as the initial point of contact for Bachelor of Commerce students. This position guides students through the complexities of their academic programs and the university environment, supporting their overall success. The Academic Program Advisor acts as a key communicator, policy navigator, student champion, and program advocate. This hybrid role combines remote work with in-person duties at North Campus, Edmonton, Alberta. If you are passionate about supporting student success and wellness, and wish to contribute to the future of these services, we encourage you to apply.
In this role, you will collaborate across the unit, School, and University to foster student success. You will advise continuing undergraduate Business students on University and Faculty policies and procedures, providing accurate information to assist them in making informed academic program decisions. A core responsibility involves resolving student academic issues by applying interpretive judgement of University and Faculty regulations in both standard and non-standard situations, ensuring fair and equitable treatment for all students. You will participate in situational leadership within the academic advising team, assessing situations to identify and refer at-risk students as appropriate. The role also includes evaluating applicants for program admission, determining eligibility and transfer credit, and reviewing academic standing each term to approve or deny applications for graduation. You will exercise full signing authority to grant or deny deferred examination requests, evaluating each case based on established faculty policies and standards. Close collaboration with Campus Saint-Jean is essential to meet the needs of students in the Bilingual Bachelor of Commerce program. You will serve as the administrative contact between the Peter Lougheed Leadership College, School of Business, and other Faculties involved with certificate programs, balancing stakeholder academic needs with Faculty policies. Additionally, you will work with the Program Coordinator to build, update, and maintain the Academic Advisement module in PeopleSoft, supporting the training of internal staff members. Promoting Bachelor of Commerce programs through recruitment activities, such as Open House, and student orientation programs, including the Dean’s Welcome and Orientation, is also part of this position. You will contribute to the overall effective operation of the Undergraduate Program Office, fostering a cooperative office atmosphere, and create helpful communications, including videos, for students. Support for the Manager, Undergraduate Office, will be provided as needed.
Candidates must have completed a minimum of post-secondary education. A minimum of two years of directly related student advising experience at a post-secondary institution is required, with University of Alberta student services experience considered a valuable asset. The ability to perform effectively under pressure, manage high volumes of work, and meet deadlines without compromising quality or accuracy is essential. You should be adept at working both independently and as part of an integrated team. Demonstrated superior customer service and interpersonal skills, including tact, initiative, and a positive attitude, are crucial. Excellent organizational, communication—both verbal and written—intercultural, and problem-solving skills are also necessary. The ability to exercise independent judgment and handle difficult or complex situations with diplomacy and sensitivity is expected, along with a demonstrated ability to maintain confidentiality when working with highly sensitive information. Excellent computer knowledge, particularly with Microsoft Excel, is required, while experience with PeopleSoft, Alfresco, and SLATE is an asset. Knowledge and experience using social media platforms are also mandatory. An undergraduate degree is preferred, though equivalent combinations of education and experience will be considered. Training in responding to students at risk, such as Mental Health First Aid, QPR, ASIST, or Working Mind, is considered an asset. Knowledge of Faculty and University of Alberta regulations, policies, and procedures is preferred, and proficiency in French is an additional asset.
This position offers a comprehensive benefits package. The University of Alberta is a vibrant community of knowledge seekers, change makers, and world shapers who lead with purpose every day. Your work will have a meaningful influence on a diverse cross-section of people, from our students and community members to renowned researchers and innovators, contributing to discoveries and solutions that make the world healthier, safer, stronger, and more just. The Alberta School of Business stands as one of the world’s leading institutions for business education and research, holding the distinction of being the first and longest continually accredited business school in Canada. With a vision to develop and inspire entrepreneurial leaders from Alberta for the world, the School excels in research, teaching, and external engagement. The University of Alberta is committed to creating an inclusive and accessible hiring process and a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons and actively encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, and persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply. The University of Alberta acknowledges that it is located on Treaty 6 territory and respects the histories, languages, and cultures of First Nations, Métis, Inuit, and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
