Virtual Workspace Engineering Director - Scotiabank, Toronto

AI Summary

Scotiabank is seeking a Virtual Workspace Engineering Director / Product Owner in Toronto, Ontario. This senior role leads and oversees the end-to-end virtual workspace engineering function, accountable for strategy, architecture, engineering, and operational stability of the bank’s platforms. Key duties include owning the service landscape and transformation roadmap for virtual workspace technologies, ensuring reliable and secure delivery across enterprise services. Top requirements include extensive experience in enterprise infrastructure and virtual workspace engineering, strong people leadership, and deep expertise in technologies such as Citrix, Omnissa Horizon, and Windows 365 Cloud PC.

About the Role

As the Virtual Workspace Engineering Director / Product Owner at Scotiabank, you will lead a critical end-to-end product and engineering function, driving the strategy, architecture, engineering, operational stability, and continuous evolution of the Bank’s virtual workspace platforms. This pivotal role owns both the current service landscape and the future transformation roadmap, ensuring reliable, secure, scalable, and user-centric delivery across all enterprise virtual workspace services. You will act as the senior leader for a complex enterprise virtual workspace product domain that must simultaneously run, improve, and transform, defining the product vision, engineering direction, and service operating model for virtual workspace technologies across the Bank. This involves balancing user experience, resilience, simplification, security, operational control, and cost discipline.

The incumbent serves as the senior technical authority and business-facing product leader for the domain, shaping priorities, investment choices, architecture patterns, engineering standards, operational processes, and modernization roadmaps. You will lead and oversee the Virtual Workspace Engineering function, ensuring strategic alignment, strong service ownership, and execution against business and technology priorities. This includes owning the product strategy and engineering roadmap for the virtual workspace domain across current and future platforms, including Citrix, Omnissa Horizon, virtual desktop and application delivery, and Windows 365 Cloud PC. A key responsibility is ensuring the roadmap balances business demand, engineering feasibility, risk, operational readiness, supportability, and long-term simplification. You will also champion modernization and innovation through product thinking, proofs of concept, and disciplined execution, leading the transition toward modern cloud-based virtual workspace capabilities while ensuring sound operational governance across legacy and strategic platforms.

What You'll Bring

To succeed in this Virtual Workspace Engineering Director role, you will possess extensive progressive experience in enterprise infrastructure, Enterprise Platforms, end user compute, virtual workspace engineering, or adjacent platform engineering environments. This includes significant experience leading complex engineering and operational functions within large-scale enterprises. Strong people leadership experience is essential, encompassing the ability to lead managers and globally distributed teams, build high-performing organizations, and drive accountability across engineering and operations. Candidates should demonstrate deep expertise in virtual workspace and end user computing technologies, including strong experience with Citrix, virtual desktops and application delivery, Omnissa Horizon, Windows 365 Cloud PC, Microsoft Intune, Entra ID, identity and access patterns, and operational tooling relevant to platform performance and observability.

A strong understanding of enterprise architecture, systems design, resiliency, security, network dependencies, capacity considerations, automation, and service operations is crucial. You will have hands-on technical credibility with automation, scripting, and engineering problem solving, enabling you to engage deeply in design and troubleshooting while operating effectively at a leadership level. Excellent communication and stakeholder management skills are paramount, with the ability to translate highly complex concepts into clear direction for executives, peers, customers, and technical teams. A Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience, is required. High proficiency in English is a must, and Spanish is considered an asset for global collaboration. Relevant certifications, particularly in Citrix, Horizon, Microsoft 365, Endpoint Management Intune, Security, Entra ID, and Azure, are also an asset.