Strategic Planning Associate - City of Toronto, Toronto

Role overview

The Strategic Planning & Workforce Development Associate will assist the Workforce Planning and Development Unit in implementing workforce planning and development activities for the Toronto Building Division. This administration role supports the team with functions related to recruitment, strategic planning, complement management, reporting, reorganization activities, training and development programs, equity, diversity and inclusion programs, employee engagement, employee relations matters, and succession planning strategies.

Responsibilities

• Supports and administers all aspects of divisional recruitment activity related to co-op programs, career fairs, expressions of interest, transfers, new hires, promotions, etc. in accordance with relevant collective agreements, legislation and corporate policies, while also assisting in the completion of all relevant paperwork.
• Supports the administration and coordination of training, including participant registration, scheduling and moderating sessions, gathering feedback, reporting and assisting in the preparation of materials including eLearning modules.
• Maintains various databases including, employee learning and development, recruitment, complement, workforce dashboards, organizational charts and ad hoc reporting.
• Updates training records, tracks participant attendance as well as organizes and prepares completion reports using the City’s learning management system (ELI) and MS Office.
• Organizes and analyzes complex complement and recruitment‑related reports to support informed decision‑making.
• Coordinates divisional onboarding and offboarding reporting by compiling data and collaborating with cross-sectional teams to support asset management and reliable workforce tracking.
• Supports the division in achieving its business objectives by contributing to strategic workforce planning activities.
• Supports the coordination and implementation of the Technical Trainee Co-op Program.
• Supports employee engagement activities including employee recognition programs.
• Participates in working groups and supports the manager and team by contributing to divisional projects, conducting research, tracking information and preparing other relevant documents.
• Maintains confidentiality when accessing and processing sensitive workforce planning data.
• Maintains WPD shared inbox, troubleshoots issues and responds to staff inquiries.
• Liaises with divisional staff, other City of Toronto divisions, external organizations and institutions as required.

Who we're looking for

• Post-secondary degree or diploma in a discipline pertinent to the job functions (e.g. Human Resources, etc.), or the equivalent combination of education and/or related experience.
• Considerable experience planning, organizing and coordinating workforce planning, training and recruitment initiatives.
• Considerable experience in the preparation of high quality, professional documents, e-mail correspondence, data-driven reports and presentations (i.e. PowerPoint presentations, Excel spreadsheets).
• Experience using computer-based human resources information and training systems (e.g. ELI, SAP, SuccessFactors, etc.).
• Strong technical expertise in manipulating, analyzing, and formatting complex data using Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook).
• Knowledge of People & Equity policies and procedures, collective agreement provisions and legislative compliance requirements.
• Strong analytical, problem solving and organizational skills with the ability to take initiative and work both independently and with the team to manage competing priorities and deadlines.
• Advanced written and verbal communication skills, with the ability to effectively address issues and respond to inquiries through email and various communication channels.
• Ability to establish productive working relationships with all levels of staff and the public.
• Ability to exercise independent judgement and discretion when dealing with confidential matters.
• Certified Human Resources Professional (CHRP) designation would be an asset.