About the role
As a Server Assistant at The Rec Room Roundhouse in Toronto, you will play an integral role in delivering an exceptional dining experience for every guest. This dynamic position involves providing crucial assistance to the wait staff, ensuring prompt and accurate delivery of food and beverages across various areas of the venue. Your commitment to outstanding service ensures that guests enjoy a seamless and memorable visit. You will also be responsible for efficiently clearing tables and the bar area as soon as guests depart, preparing for the next arrivals, and contributing to the overall flow of service. This role is perfect for individuals who thrive in an energetic, fast-paced, and social atmosphere, eager to contribute to a vibrant team environment.
Details
This position requires a proactive approach to supporting all aspects of our hospitality operations. You will provide essential assistance to wait staff, dishwashers, bar, and kitchen teams, ensuring that clean plates and flatware are consistently available for every table and at the bar. A key part of your role involves maintaining liquor and bar supplies, ensuring they are adequately stocked to sustain high service levels throughout your shift, including changing kegs in the walk-in fridge or portable bars when required. Furthermore, you will be responsible for bringing requested items such as utensils and condiments to tables, refilling water glasses and other drinks, and ensuring all service stations are well-stocked. Promptly addressing any food or drink item changes or corrections required by a guest and delivering the newly prepared item efficiently is also a critical duty. Your contribution extends to the overall cleanliness and appearance of the venue, including washing glassware and utensils from the bar area after each use, or assisting with dishwashing during peak periods.
Cineplex is seeking dedicated individuals for this Server Assistant role who are at the required age of majority or older. Candidates should ideally possess a completed high school diploma or GED, or currently be in progress of obtaining one. The ability to work a flexible schedule, including evenings and weekends, with extended hours as required, is essential for this fast-paced environment. Strong guest service skills are paramount, coupled with the ability to effectively multi-task and maintain composure in demanding situations. Excellent verbal communication and interpersonal skills, alongside a strong attention to detail, are also highly valued. While not strictly required, 1-3 years of experience as a Server Assistant, Runner, Barback, or Busser, or in a similar capacity, will be considered a significant asset. Furthermore, holding a provincially applicable certificate for the sale and handling of alcohol is a crucial requirement. As a valued employee, you will enjoy a range of benefits including tuition assistance, an Employee Assistance Program, flexible hours, discounted food and beverages during your shift, and ample opportunities for career growth within Cineplex.