Senior Total Rewards Specialist - Hootsuite, Vancouver

Role overview

Hootsuite is seeking a Senior Total Rewards Specialist to join our dynamic team. This pivotal role focuses on leading the administration, implementation, and continuous improvement of global Benefits and Mobility programs. Reporting to the Manager, Total Rewards, you will be instrumental in collaborating with internal and external stakeholders to deliver effective, compliant, and competitive Total Rewards solutions that support our global people.

As a Senior Total Rewards Specialist, you will provide expert consultation and guidance to business leaders, People Partners, Talent Acquisition partners, employees, and external vendors on benefits, mobility, and related Total Rewards programs. This role also supports broader Total Rewards initiatives. While this position is open to remote applicants across Canada (in provinces where Hootsuite can legally hire), a hybrid component would apply if you are within commuting distance of our Toronto or Vancouver offices.

Who we're looking for

We are looking for a professional who combines strong foundational knowledge with a proactive, solution-oriented mindset. You should be a lifelong learner, resilient adapter, and intentional collaborator who can critically challenge ideas to achieve the best outcomes.

• Bachelor’s degree in any discipline with 5-8 years of relevant experience or equivalent combination of education and/or experience.
• Advanced level of expertise in global benefits and regulatory compliance.
• Understanding of global mobility concepts, policies and processes.
• Excellent communication skills and ability to translate and present complex solutions and concepts to the business, the People Team and Senior Leadership.
• Basic knowledge in immigration, tax, relocation and social security policies and procedures.
• Accountability: holds self and others accountable to meet commitments.
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.

Bonus Points:

• CEBS designation.
• Regulated Canadian Immigration Consultant or working towards it.

We value individuals who are:

• Solution seeker: Focused on tackling new challenges, solving problems, and moving the business forward.
• Lifelong learner: Possesses a growth mindset, eager to learn, experiment, and share insights.
• Resilient adapter: Approaches change and challenges with a thoughtful, calm approach, seeking new opportunities.
• Intentional collaborator: Builds positive working relationships across the business to foster opportunities and facilitate information flow.
• Critical challenger: Trusts the team to ask difficult questions for optimal results.
• Active communicator: Listens actively and communicates ideas clearly, inclusively, and proactively.
• Integrated thinker: Understands how team work drives broader organizational goals.
• Accountable owner: Takes ultimate accountability and reliability for work outcomes.
• Bar-raiser: Helps the team grow and succeed, often going beyond expectations.

Key duties

In this role, you will drive critical initiatives and provide expert guidance across various facets of Total Rewards. Your responsibilities will span from implementing global benefit programs to managing mobility solutions and supporting compensation cycles.

• Drive the implementation of global benefit programs, including health and welfare benefits, disability programs, retirement programs and employee wellbeing initiatives, ensuring compliance with local regulations across all locations.
• Perform in-depth analysis of existing benefit programs and initiatives. Recommend changes based on employee needs, market trends, regulatory requirements and organisational priorities.
• Lead the implementation of benefit renewals, implementations, vendor transitions and other benefits-related projects to ensure successful delivery of the program.
• Implement Hootsuite’s Global Mobility Programs (permanent relocation, short and long term assignments, business traveler and commuter) and be the first point of contact for employees, Business Leaders, the People team, and external vendors for all mobility related matters.
• Collaborate with business leaders, People Partners and external stakeholders to deliver mobility solutions that support evolving workforce patterns, meet business goals, and maintain compliance for our mobility and foreign national populations.
• Manage business relationships with vendors, consultants, benefit brokers, and insurers; partner to benchmark programs and ensure they remain competitive, sustainable and compliant.
• Provide advice and guidance to employees, People Partners, leaders and other stakeholders regarding global mobility and benefit programs, eligibility and administration.
• Create, update and maintain resources and guidelines for employees, managers, and our the Talent Acquisition and People Partner teams (e.g. information sessions, guideline documents, etc.).
• Work closely with Payroll, Finance, and external vendors to support accurate benefit deductions, invoicing and reconciliation.
• Support the delivery of compensation programs and annual cycles such as merit, promotions and pay equity processes.
• Actively contribute to the implementation of Total Rewards initiatives/projects throughout the year including equity compensation programs, as needed.
• Mentor and guide other members of the TR team in the relevant work areas, including global Benefits and Mobility.
• Perform other related duties as assigned.

Compensation and perks

Hootsuite offers a competitive compensation package for this Senior Total Rewards Specialist role.

• Canada Pay Range For This Role: $78,400 — $109,800 CAD.