Senior Manager, GRM RCM Program Testing - Scotiabank, Toronto

The opportunity

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture at Scotiabank. This role contributes to the RCM program and testing team for Enterprise Risk GRM globally by ensuring business strategies, plans, and initiatives are executed and delivered in compliance with governing regulations, internal policies, and procedures.

• The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers.
• A rewarding career path with diverse opportunities for professional development, with exposure to multiple aspects of the bank’s financial profile such as balance sheet growth, provisions for credit losses, and capital adequacy assessment.
• Becoming a subject matter expert and storyteller for our Canadian retail portfolio regarding the stress testing process and drivers of credit loss.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities for you and our customers.
• An inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.

Responsibilities

In this role, you will handle extensive testing and leadership duties across the global risk management environment:

• Drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Delivers an independent second line challenge through thematic and targeted reviews, identifying management blind spots, reinforcing oversight, and fostering accountability.
• Conducts impartial validation to pinpoint gaps and recommend solutions for enhanced risk management by leveraging audit and regulatory findings to ensure timely gap identification and remediation, strengthening the control environment.
• Works in partnership with internal auditors, testing teams and other stakeholders to promote transparent communication and collaboration on governance, compliance, and audit matters.
• Prepares regular and ad-hoc reports for executive management and directors, providing insights into the bank’s risk opportunities.
• Conduct executive-sponsored ad-hoc reviews as required.
• Responsible for testing and assessing the effectiveness, consistency, and alignment of risk oversight performed by Risk Management (Second Line).
• Applies a risk-based approach, to develop an annual plan focusing on key portfolios and regulatory priorities with adaptability to evolving business needs.
• Ensures that practices and procedures remain consistent across GRM, proactively identifying opportunities to enhance the quality of information provided.
• Coordinates the execution of on-demand risk oversight activities by maintaining a central inventory of key action items and tracking deliverables in SharePoint, enabling efficient communication with senior leaders.
• Connects key findings and topics from senior leadership requests to inform and promote best practice sharing throughout GRM, supporting a unified, risk-focused approach.
• Manages the development and delivery of ad-hoc reports in compliance with the Bank's end user computer policies, with processes and definitions clearly documented and regularly reviewed.
• Collaborates with enterprise risk data governance and other stakeholders to facilitate transparent and productive communication with internal and external partners.
• Continuously seeks out ways to improve and modernize analytical data summary tools and reporting processes, implementing targeted enhancements as needed.
• Promotes a culture of innovation and simplification, adapting quickly to evolving business needs and executive priorities.
• Support staff by ensuring team and work environment supports their development, through effective co-operation, challenging assignments, and cross-training, and identify high potential employees for leadership assignments.
• Develop and maintain strong internal and external partner relationships to positively influence idea sharing, collaboration and efficiency.
• Develop staff by coaching in formal settings one-on-one, supporting employee performance through situational coaching of issues impacting the business, sharing knowledge and experience, and providing challenging work.
• Provide interim progress updates regarding performance and provide solutions to address any issues in coaching sessions and semi-annually at interim performance update sessions.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment.

Qualifications

To succeed in this role at Scotiabank, you should possess the following skills, education, and experience:

• Graduate degree in finance, business, economics or related field.
• 10+ years in the financial industry.
• Fluency in both English; Spanish is optional.
• Sound knowledge of banking and/or risk management practices, with strong knowledge of the regulatory environment and financial services marketplace.
• Experience with audit, testing programs and/or quality assurance is an asset.
• Expert communication with management and executive concerning material trends and policy/control breakdowns.
• Project management experience in the banking industry delivering solutions focused on continuous improvement, with the ability to manage multiple projects, initiatives, or reviews simultaneously.
• Ability to develop strong working relationships with many groups across the Bank.
• Strong analytical skills and the ability to interpret information and data required to monitor the performance of credit portfolios, with demonstrated experience in data analysis and advanced Excel or similar.

About the company

Scotiabank is a leading bank committed to building a purpose-driven winning team, driven by an inclusive and high-performing culture. The organization focuses on delivering results for customers and communities while maintaining a strong risk culture and high standards of operational compliance.