Scrum Master - Scotiabank, Toronto

Role overview

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Scotiabank continues to be an industry leader for payment technology and innovation. This role contributes to the overall success of Global Payments Technology in Canada and globally by ensuring specific individual goals, plans, and initiatives are executed and delivered in support of team business strategies and objectives while complying with governing regulations and internal policies.

Day-to-day

As part of Global Payments Engineering, you will drive delivery, coach teams, and champion agile practices across the environment.

• Facilitate Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Coach and mentor the development team and stakeholders on Agile principles and Scrum practices to ensure continuous improvement.
• Remove impediments and blockers that hinder the team’s progress, ensuring smooth delivery of sprint goals.
• Collaborate with Product Owners to maintain a well-groomed backlog and ensure clarity of user stories and acceptance criteria.
• Track and report team performance metrics (e.g., velocity, burndown charts) to provide transparency and support data-driven decisions.
• Promote a culture of accountability, collaboration, and continuous improvement within the team.
• Ensure adherence to Agile best practices and help the team adapt processes to optimize delivery.
• Facilitate communication between the development team, stakeholders, and other teams to ensure alignment and resolve dependencies.
• Support release planning and coordinate with other Scrum Masters for cross-team initiatives.
• Advocate for quality and predictability by encouraging test automation, definition of done compliance, and technical excellence.
• Champion CI/CD best practices and improve reliability monitoring.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Requirements

Candidates must meet the following education, certification, technical, and professional qualifications:

• Bachelor’s degree in Computer Science, Business, or related field (or equivalent practical experience).
• 3+ years of experience as a Scrum Master or in an Agile delivery role.
• Proven track record of facilitating Scrum ceremonies and coaching teams on Agile principles.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) required.
• Additional Agile certifications (e.g., SAFe, PMI-ACP) are a plus.
• Familiarity with Agile tools such as Jira, Azure DevOps, or Rally.
• Understanding of software development lifecycle and DevOps practices.
• Strong facilitation, communication, and conflict-resolution skills.
• Ability to influence without authority and foster a collaborative team environment.
• Spanish speaking is a nice-to-have.
• Experience working in scaled Agile environments (SAFe, LeSS) is a nice-to-have.
• Knowledge of test automation and CI/CD practices is a nice-to-have.

What's on offer

Scotiabank careers provide access to competitive rewards, continuous learning, and inclusive employee resource groups across Scotiabank:

• Join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise.
• Exposure to a wide range of technologies, problem domains, and stakeholders.
• Diversity, Equity, Inclusion & Allyship through bias-free practices and Employee Resource Groups.
• Accessibility and Workplace Accommodations committed to an inclusive and accessible environment.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits starting on day one.
• Community Engagement opportunities for belonging and connection no matter where you work from.