Program Manager, ICAT - University Health Network, Toronto

Position summary

The ICAT Program Manager is responsible for advancing the development, implementation and ongoing management of UHN's Integration, Communication and Automation Technology portfolio. The role translates strategic priorities into actionable plans, leads cross-functional initiatives, and establishes the governance frameworks, standards and processes needed to support emerging and converged technologies across the organization. Working collaboratively with Digital, clinical, operational and capital project teams, the Program Manager coordinates portfolio planning, strategic vendor management, business case development, technology implementation and operational readiness, while advancing service management practices, lifecycle planning, performance improvement and the sustainable transition of new technologies into operations. The role plays a key part in building and maturing ICAT as an enterprise function, ensuring technologies are effectively governed, integrated, supported and continuously improved throughout their lifecycle.

Who we're looking for

Candidates must meet the following educational and professional background requirements to be considered for this University Health Network career opportunity:

• Undergraduate degree in Business Administration, Information Management, Engineering, Computer Science or a related discipline, or recognized equivalent, required.
• Graduate degree in Engineering, Business Administration, Information Management, Computer Science or a related field is an asset.
• Minimum five years of relevant experience in information technology, information management, strategic planning, program management or related functions.
• Five or more years of demonstrated experience successfully managing technology projects, programs or organizational initiatives.
• Three to five years of management or leadership experience preferred, including performance management or leadership of cross-functional teams.
• Experience in strategic planning, business case development, budgeting, resource planning and implementation of organizational initiatives.
• Experience coordinating complex initiatives involving multiple stakeholders, technical teams, vendors and operational partners.
• Strong strategic thinking, organizational planning, problem-solving and decision-making skills.
• Knowledge of ICAT specific systems including Real Time Location Systems (RTLS), Integrated Bedside Terminals (IBTs), Nurse Call / Care Communication Platforms, and facility / clinical integration platforms.
• Demonstrated ability to translate strategic objectives into actionable plans, establish priorities and manage competing demands.
• Knowledge of enterprise technology environments, technology lifecycle management, service delivery and operational readiness.
• Ability to develop and implement governance frameworks, operational processes, standards and continuous improvement initiatives.
• Strong stakeholder engagement, relationship management, negotiation and communication skills, with the ability to influence across organizational boundaries.
• Demonstrated financial and business acumen, including budgeting, business case development, vendor management and resource planning.
• Strong leadership, collaboration and change management skills, with the ability to work effectively in complex, multidisciplinary environments.
• Ability to identify and manage risks, dependencies and organizational impacts associated with technology implementation and operational change.

Your impact

As part of University Health Network jobs in Toronto, this position drives essential technological and operational advancements across healthcare facilities. You will collaborate with multidisciplinary teams to ensure that integration, communication, and automation systems are seamlessly deployed, supported, and aligned with organizational goals.

About the company

University Health Network (UHN) is a premier healthcare organization offering rewarding careers and comprehensive benefits, making it a top destination for professionals seeking administration jobs Toronto trusts.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks including multiple corporate discounts for travel, restaurants, parking, phone plans, auto insurance discounts, and on-site gyms