Program Development Officer - City of Toronto, Toronto

Role overview

Grounded in a commitment to Indigenous Reconciliation and equity-based frameworks, this City of Toronto career opportunity centers lived Indigenous experience as essential to applying an equitable lens to our program design and delivery. The successful candidate will help ensure our cultural initiatives reflect the priorities, histories, and needs of communities in a way that is respectful, empowering, and authentic. This permanent administration position develops programs that enhance the image of Toronto Culture properties and events while expanding participation across Toronto.

Key duties

The position involves a wide range of responsibilities related to program development, public outreach, and event management:

• Researches, plans, develops, implements and evaluates program development strategies and concepts to enhance the image of Toronto Culture properties, events and policy initiatives and to expand participation in city cultural events and programs.
• Writes, researches and develops strategies for program development, audience development, merchandising, customer service as well as print design for promotional and collateral materials.
• Composes speeches, develops presentations and other correspondence.
• Develops strategies for and secures sponsor participation for events and programs.
• Writes and/or co-ordinates the research, writing, production and distribution of brochures, newsletters, media releases, flyers, key reports, web site content and other products.
• Monitors and evaluates the impact of program development programs, and recommends changes to strategy, plans and budgets.
• Monitors project expenditures and ensures cost control.
• Liaises with museum staff, other units, and divisions.
• Develops relationships for cost sharing and collaborates with business, media and community partners on programs.
• Maintains a network of contacts within the community, media, target audience groups, museum and heritage field, partners and sponsors.
• Contacts suppliers, tenders jobs, coordinates outside consultants, advertising agencies, printers, designers and suppliers ensuring adherence to agreed upon quality.

What you'll bring

To qualify for these administration jobs in Toronto, candidates must possess specific qualifications, education, and abilities:

• Post-secondary education in a discipline pertinent to the job function with broad experience in public special events programming, or an approved combination of education and experience.
• Considerable experience in public program development with ability to recommend efficient solutions.
• Experience in monitoring project budgets and co-ordinating suppliers and consultants.
• Lived experience as a member of a First Nation, Inuit, or Metis community.
• Experience developing and implementing Indigenous-focused programs, initiatives, exhibitions, events or community engagement strategies.
• Considerable experience in MS Office Suite (Word, Excel, PowerPoint).
• Ability to take ownership of a project as well as being a strong team player in fulfilling the section and division's goals.
• Ability to successfully engage in creative and strategic thinking.
• Ability to develop and monitor budgets and liaise with suppliers and consultants.
• Ability to solve problems, take initiative and work independently with minimal supervision.
• Ability to work simultaneously on a wide range of tasks with competing/tight deadlines while delivering expected outcomes and consistent creative quality.
• Ability to communicate complex messages succinctly, clearly and in a manner which is understandable and engaging to a wide range of individuals.
• Ability to foster and maintain positive collaborative working relationships.
• Ability to work evenings and weekends as required to support operational requirements.
• Excellent planning and organizational skills.
• Excellent oral communication and presentation skills with the ability to establish and maintain effective partnerships with other staff, community groups, agencies, corporations and businesses in relation to Culture programs and their promotional requirements.
• Knowledge of social media platforms, photography, printing and graphic design processes with the ability to evaluate creative excellence in these areas.
• Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), Occupational Health & Safety Act and other regulations/legislation that apply to job duties.
• Flexibility to thrive in a fast-paced and creative environment.