Posted: June 27, 2026
Principal, Customer & Airports Transformation - Air Canada, Toronto is listed at Air Canada in Toronto, ON. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at Air Canada.
This Principal, Customer & Airports Transformation role at Air Canada in Toronto involves leading significant projects. The successful candidate will drive key initiatives focused on enhancing both the customer experience and airport operations. It's an opportunity to become part of an iconic Canadian symbol and contribute to its continued success.
Embark on a rewarding career journey with Air Canada, recently recognised as the best airline in North America. This Principal role offers a unique opportunity to shape the future of aviation through strategic customer and airports transformation projects. As a key leader, you will be instrumental in driving initiatives that enhance the overall passenger experience and optimise operational efficiencies across various airports. Joining Air Canada means becoming part of an iconic Canadian symbol, where your contributions directly impact millions of travellers. This is more than just a job; it's a chance to build a career where your expertise in managing complex projects will be highly valued. Air Canada careers offer a dynamic environment for professionals looking for impactful roles in Toronto, a hub for innovation and growth. We are seeking a visionary principal to lead critical transformation efforts, ensuring Air Canada continues to deliver world-class service and operational excellence. This is an excellent opportunity for those searching for Air Canada jobs in Toronto, particularly within the strategic projects domain.
The Principal, Customer & Airports Transformation will be at the forefront of innovation, guiding critical projects that redefine how Air Canada interacts with its customers and manages its extensive airport operations. This role demands a strategic thinker capable of overseeing complex transformation initiatives from conception to successful implementation. You will collaborate with diverse teams to identify opportunities for improvement, develop robust project plans, and execute solutions that elevate the customer journey and streamline processes across our network of airports. Becoming a part of our team means contributing to an iconic brand's ongoing evolution in the competitive air travel industry. Your leadership will be crucial in navigating challenges and delivering impactful changes that resonate with our global customer base. These projects are designed to not only meet but exceed expectations, solidifying Air Canada's reputation for excellence. This is a pivotal position for a principal dedicated to driving significant, positive transformation within a leading airline.
