Posted: June 25, 2026
Plumbing Associate at J.D. Irving, St. John's, NL is listed at J.D. Irving in St. John's, NL. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at J.D. Irving.
As a dedicated retail sales associate, you will play a crucial part in assisting customers to fully understand their requirements for plumbing projects and guiding them in selecting the most suitable products. Your role as a knowledgeable sales professional means you will offer recommendations that effectively solve customers' problems, thereby enhancing their overall shopping experience. This position requires a proactive approach to customer service, ensuring every individual feels supported and confident in their choices. You will help customers navigate our extensive range of products, ensuring they find exactly what they need for their specific applications.
Engaging with customers in a friendly and helpful manner is paramount. You will leverage your experience and people skills to direct them toward the correct products and solutions, always striving to provide exceptional customer service. Listening carefully to understand customer needs is essential, allowing you to provide practical and accurate advice for their various projects. Staying well-informed about current promotions and new product offerings is also a key responsibility, enabling you to share accurate information whenever needed. You will take initiative in assisting customers, ensuring a positive interaction from start to finish. This associate position is vital for maintaining a welcoming and safe environment, where excellent customer service is the top priority at all times. You will also help resolve any customer questions or challenges promptly and professionally, contributing to a seamless and satisfying experience for every customer.
To excel in this Plumbing Associate role, you should be a friendly and effective communicator who genuinely enjoys working as part of a collaborative team. Previous experience in customer service and/or sales, gained through various work life experiences, is highly valued. A strong attention to detail and accuracy is crucial for managing product information and customer interactions effectively. The role occasionally requires the ability to lift up to 55 lbs, so physical capability is an asset. You must also be able to work a flexible schedule, including days, evenings, and weekends, as part of a rotating shift pattern. A willingness and ability to learn and operate the applicable computer system (D635) used to process orders is also necessary. While not strictly required, a Grade 12 diploma or equivalent is considered an asset for this position. Your commitment to helping customers and providing a positive sales experience will be key to your success.
