Manager Transportation Business Support - City of Toronto, Toronto

The opportunity

Are you looking for prominent City of Toronto jobs Toronto residents can rely on to shape local infrastructure? The City of Toronto is seeking a permanent, full-time Manager Transportation Business Support (Fleet & Facilities) to join Transportation Services. Reporting to the Director Transportation Business Performance, this non-union management role provides strategic leadership for the division's business support functions, contract management, business process improvement, technology planning, and operational support services.

Who we're looking for

Candidates applying for these City of Toronto careers must meet specific educational, professional, and experiential qualifications:

• University degree in civil engineering, mechanical, or industrial engineering, or a related discipline.
• Registration as a Professional Engineer (P.Eng.) and member in good standing with Professional Engineers Ontario (PEO).
• Extensive experience managing complex procurement processes, contracts, and vendor relationships including contract development, administration, audit controls and compliance monitoring, and performance management.
• Extensive experience leading complex projects from inception to implementation, including stakeholder engagement, issue resolution, and the management of political and community interests.
• Considerable experience supervising and developing employees to achieve performance goals and operational objectives.
• Ability to lead, supporting, or administering enterprise business applications and technology-enabled business transformation initiatives, preferably including asset management, work management, or operational systems.
• Ability to develop and implementing performance measurement frameworks, management reporting systems, business plans, service standards, and continuous improvement initiatives.
• Highly developed leadership and supervisory skills with demonstrated ability to manage, motivate, coach, develop and engage staff.
• Excellent analytical, strategic thinking, problem-solving and decision-making skills.
• Highly developed communication, consultation, stakeholder relationship management and presentation skills.

What you'll do

As a key member of the management team, you will drive operational excellence by overseeing divisional fleet and facilities, leading strategic projects, and managing financial and human resources.

• Monitors and evaluates the state-of-good-repair for divisional fleet & facilities.
• Coordinates maintenance needs for fleet vehicles through Corporate Fleet Services.
• Monitors fleet usage and evaluates fleet needs annually.
• Prepares budget plans for the whole lifecycle costs associated with divisional facilities.
• Procures and administrates contracts supporting planning, construction and maintenance of divisional facilities.
• Provides strategic leadership for the development, implementation and continuous improvement of divisional business support programs, management systems, policies, controls and performance frameworks supporting Transportation Services.
• Leads division-wide projects, strategic initiatives and special assignments to advance business, operational and technology priorities.
• Identifies and implements opportunities to improve service delivery, operational performance and organizational effectiveness through process improvements, standardization and innovation.
• Develops, recommends and administers the annual operating budget for the unit and ensures expenditures are controlled within approved funding allocations.
• Manages, motivates, coaches and develops staff, fostering high standards of performance, accountability, innovation and continuous learning.
• Provides strategic policy advice, day-to-day operational support and professional judgement on complex and contentious issues for the General Manager and senior management.
• Represents the Transportation Services Division at meetings with standing committees, elected officials and staff of other sections, divisions, agencies, community and special interest groups, citizens and consultants.

Perks and benefits

The City of Toronto is an equal opportunity employer dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents it serves, offering barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).