Manager, Portfolio Operations - City of Vancouver

AI Summary

The City of Vancouver is seeking a Manager, Portfolio Operations to lead a large team in Vancouver. This role oversees the operations and maintenance services for over 600 civic-owned buildings and manages asset upgrading projects. Key responsibilities include strategic planning, developing innovative business solutions, and ensuring compliance with regulatory requirements. Candidates require considerable experience in facilities management within a complex unionized environment, alongside strong leadership and building systems knowledge.

About the Opportunity

The City of Vancouver, recognized as a top employer and one of Canada’s Greenest Employers, invites applications for a Manager, Portfolio Operations. This pivotal management role is instrumental in upholding the City’s commitment to exceptional public service and sustainability across its extensive portfolio of civic-owned buildings. The successful candidate will provide strategic leadership and oversight to a dedicated team of technical and operational staff, ensuring the delivery of high standards in operations and maintenance services for over 600 facilities throughout Vancouver. This involves managing routine asset upgrading and replacement projects, adhering to all regulatory requirements and the City’s procurement policies. The role develops and implements innovative business solutions, fostering an environment of collaboration and teamwork within facilities operations. Working closely with other business units and departments, the Manager will engage extensively with stakeholders to identify business requirements and outcomes for civic-wide contracts, playing a crucial part in the overall management of the City’s infrastructure.

Key Responsibilities and Leadership

Reporting to the Associate Director, Facilities Maintenance & Operations, the Manager, Portfolio Operations holds significant leadership responsibilities, overseeing a large group of over 100 unionized staff through supervisors. This role develops and implements unit operating plans, targets, and measures, providing intellectual leadership and subject matter expertise to senior management across the City of Vancouver. A core aspect of this management position involves leading the day-to-day delivery of building operations programs and services, ensuring each building fully supports its occupants’ needs. The Manager develops and manages reporting supervisors, offering career planning advice and fostering staff development. Furthermore, this position is critical in overseeing the management of consultants and contractors delivering projects, providing building systems operating system support, and outsourced janitorial services. The role also develops and implements robust procedures, methods, and standards to ensure compliance with Occupational Health and Safety and other regulatory requirements, mitigating risks and fostering operational efficiency for all City buildings within the portfolio. This includes developing departmental emergency response plans and supporting municipal operations during emergencies, highlighting the comprehensive nature of this vital management position within the City of Vancouver.