Manager, Facilities Management - City of Toronto, Toronto

About This Opportunity

The City of Toronto is seeking a dedicated Manager, Facilities Management to join one of Canada's largest and most diverse municipal recreation systems. This is an exceptional opportunity within City of Toronto careers for a seasoned professional to lead a multidisciplinary team responsible for the operation, maintenance, and service delivery of an extensive network of recreation centres, arenas, pools, and community facilities across Toronto. If you are looking for jobs in Toronto where you can lead complex operations, build high-performing teams, and make a meaningful impact on the services that help Toronto's communities thrive, this role is for you.

What You'll Do

Reporting to the Director, Facilities Operations Parks & Recreation, you will provide strategic and operational leadership for a broad portfolio of facilities. Your primary responsibilities will include ensuring facilities are safe, welcoming, accessible, and well maintained, while fostering a culture of accountability and service excellence. This management role involves leading and directing Supervisors and frontline staff, balancing competing priorities, and responding to emerging operational challenges.

• Oversee facility operations, maintenance, and repairs through a team of Supervisors and frontline staff.
• Manage operating budgets, procurement, and contract management activities.
• Support capital project planning and execution for facility renewal and improvements.
• Develop operational plans, policies, and procedures to promote effective, efficient, and compliant service delivery.
• Provide leadership and direction in day-to-day operations, workforce planning, employee development, and continuous improvement.
• Lead operating budget development and administration, and oversee procurement and contract activities.
• Work closely with internal partners, community stakeholders, elected officials, vendors, and regulatory agencies.
• Manage recruitment, employee development, performance management, and labour relations activities.
• Ensure compliance with collective agreements, health and safety legislation, and organizational policies.
• Represent the division on projects, committees, and strategic initiatives, preparing reports and recommendations for informed decision-making.

What You'll Bring

The ideal candidate for this Manager, Facilities Management position will possess a strong blend of educational background and practical leadership experience in a dynamic operational environment. You will be recognized for your ability to build strong relationships, lead diverse teams, and drive service excellence.

• Post-secondary education in a related discipline.
• Significant leadership experience in facility management, operations, or a comparable environment.
• Strong understanding of maintenance and asset management practices.
• Proficiency in budget administration, procurement, and contract management.
• Experience with labour relations and managing unionized and non-unionized staff.
• Demonstrated ability to manage competing priorities and drive service excellence through sound operational leadership.
• Strong knowledge of occupational health and safety requirements, collective agreements, and relevant legislation.
• Excellent communication, stakeholder management, and problem-solving skills.