Manager, Enterprise Operational Resilience - Scotiabank, Toronto

About this opportunity

Join Scotiabank's purpose-driven team as a Manager, Enterprise Operational Resilience Program, contributing to a culture committed to results, inclusivity, and high performance. This vital role supports the overall success of the first-line Enterprise Operational Resilience Program, ensuring individual goals and initiatives align with team strategies and objectives. You will play a key part in strengthening the bank's operational resilience framework, ensuring all activities comply with governing regulations, internal policies, and procedures, thereby mitigating operational risk effectively.

Day-to-day

In this dynamic role, you will be instrumental in executing and maintaining Scotiabank's enterprise operational resilience framework. Your daily responsibilities will involve collaborating with leadership, developing governance materials, and ensuring consistent application of resilience standards across the bank. You will actively pursue efficient operations and ensure adherence to day-to-day business controls.

• Support the Director, Operational Resilience, in the execution of the Enterprise program for Operational Resilience, led by the SVP, Enterprise Operations Resilience in Global Technology.
• Work closely with the Director and Lead, Operational Resilience, on supporting the execution of the identification of Critical Operations (COs) and the mapping of people, premises, processes, vendors and technology against COs. Once this is complete, consolidating identified vulnerabilities and outlining coordinated remediation efforts.
• Oversee the creation and sustainment of key channels to inform key stakeholders.
• Support the development of governance materials including RMC and ORC committee updates, the Operational Resilience Executive Steerco, and ensures the timely documentation and distribution of these materials.
• Support in the creation of enterprise templates for the Operational Resilience program based on the outputs of the Operational Resilience pilot, to ensure consistency across the Bank’s footprint.
• Support the tracking of progress against key metrics, and provides key data points to the analytics team to support enterprise reporting.
• Maintain the to-be-developed taxonomy related to Operational Resilience and enterprise-consistent templates for all business lines to leverage.
• Maintain training materials related to Operational Resilience for key stakeholders in the coming fiscal year.
• Eventually support the rollout of new guidelines and standards for scenario testing at Scotiabank in line with general resilience.
• Track progress against a consolidated map of regulatory requirements including DORA, E-21, B-10 etc.
• Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champion a high-performance environment and contributing to an inclusive work environment.

Requirements

To succeed in this Manager, Enterprise Operational Resilience role, you will need a strong foundation in risk management and operational leadership, coupled with a proactive and adaptable mindset. Your ability to navigate complex challenges and prioritize effectively will be crucial.

• Bachelor’s degree
• 4-6 years working in a risk management or operational role in a leadership capacity
• Background and experience in project management, program and change management practices an asset.
• Flexible and creative thinker with the ability to proactively identify and solve complex problems impacting management and business direction
• Ability to prioritize against many competing interests in an environment of constant change

About the company

Scotiabank is dedicated to fostering an inclusive and high-performing culture where every employee is empowered to reach their fullest potential. They value diversity, equity, and inclusion, offering various Employee Resource Groups and committed to creating an accessible environment. Joining Scotiabank means becoming part of a team that supports your growth and well-being.

• Diversity, Equity, Inclusion & Allyship - Scotiabank strives to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. They embrace diversity and provide opportunities for all employees to learn, grow & participate through various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - Scotiabank values the unique skills and experiences each individual brings to the Bank and is committed to creating and maintaining an inclusive and accessible environment for everyone. They continue to locate, remove and prevent barriers so that they can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; Scotiabank offers opportunities for community engagement & belonging with various programs such as hackathons, contests, Humans of Digital and much more!