M365 Solutions Specialist - University of Toronto, Toronto

About this opportunity

Explore exciting University of Toronto jobs within the prestigious Temerty Faculty of Medicine, a global leader in education and ground-breaking research. MedIT delivers essential information technology support across more than 40 departments and institutes, partnering closely with clients to build sustainable, value-based technology solutions. Working under the guidance of the M365 Lead Architect, you will play a pivotal role in optimizing workflows and enhancing efficiency across the faculty using the Microsoft 365 suite.

Day-to-day

In this administration and IT support role, you will collaborate with clients, technical teams, and solution architects to drive enterprise-wide offerings. Your core responsibilities include:

• Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suite
• Analyzing the performance and efficiency of current client systems (e.g., SharePoint), developing technical improvements, and ensuring system security and integrity
• Gathering requirements from clients and working closely with M365 Solution Architects to create and implement user-friendly solutions that streamline workflows and improve client processes
• Collaborating with M365 Solution Architects to develop and implement Enterprise offerings, rollout, and implementation across Temerty Medicine
• Developing, testing, and modifying programming code within the M365 suite based on client needs
• Evaluating new M365 tools and updates to assess risks and/or opportunities
• Addressing client service requests for M365, troubleshoot issues, update documentation, and train end-users on M365 features and best practices

Qualifications

To qualify for consideration in these University of Toronto careers, candidates must meet the following essential professional background and technical criteria:

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum four years of experience with M365 development and administration, ideally in a higher education environment
• Strong understanding of Microsoft 365 suite, including SharePoint, Teams, and Office applications
• Possesses knowledge of related technologies such as SQL server, MS Windows Server, Azure, Microsoft 365, and Active Directory
• Proven experience with Power Platform, including PowerApps, Power Automate, and Power BI
• Demonstrated development experience, with the ability to do custom development for M365 products
• Experience in working in an Agile environment
• Strong communications skills (both oral and written) to communicate effectively with both highly-technical and non-technical users
• Strong interpersonal to effectively work with a wide range of faculty, staff, and students
• Ability to work well as a team member in multi-professional environment and as an individual contributor

Candidates who possess asset qualifications such as work experience in a university, government, or healthcare setting, or relevant Microsoft certifications (such as M365 Fundamentals, MCSA, MCSE, MCSD, or Information Protection Administrator), will find these assets advantageous.

Compensation and perks

This full-time, budget-continuing position is part of the USW employee group. Compensation features:

• USW Pay Band 12 starting at $84,564
• Annual step progression to a maximum of $108,145