Graphics Technician - City of Vancouver, Vancouver

Position summary

Vancouver is consistently ranked as one of the world's most liveable and environmentally sustainable cities. Recognized among BC's Top Employers and Canada's Greenest Employers, the City of Vancouver is seeking colleagues who can help advance core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all residents.

The Graphics Technician is responsible for developing and revising various route maps for the Streets Operation Branch and the Traffic and Electrical Operations & Design Branch. The position uses Geographic Information Systems (GIS) and data visualization best practices to communicate information to a wide stakeholder group, creates on-street asset maps for ongoing maintenance purposes, and validates the mapping and asset cataloging services.

• Illustrates current service patterns and gaps on city maps and generates multimedia visualizations
• Creates, updates and optimizes route maps
• Provides timely route maps to support service trials and regular operations
• Identifies possible mapping related synergies between EQP vehicle types and routes
• Conducts data, functionality testing and validation of GIS data, and develops data integrity and quality control procedures
• Supports the branch with general mapping needs, as required
• Creates system and user documentation and assists with and delivering training in GIS and other applications
• Monitors emerging trends in GIS software and tools that support route mapping
• Other duties/responsibilities as assigned

Day-to-day

• Supports the Street Operations Branch with ongoing vehicle route creation, optimization and updates using Route-Smart, ARC GIS and Adobe Illustrator
• Develops and maintains route (beat) maps, service zones, generating vehicle routes to respond to ongoing operational changes, and ground truth information with subject matter experts
• Uses best practices and tools for spatial and non-spatial analytics to support data-driven decision-making to improve operational efficiency
• Generates vehicle routes and related data (road networks, assets, service requests) using geospatial data entry by entering, compiling, and editing spatial, geographic and associated non-graphic data into various City of Vancouver databases
• Illustrates current and future service patterns and gaps on city maps and generate multimedia visualizations
• Works day-to-day with supervisors and front line staff to provide timely route/beat maps to support service trials and regular operations
• Identifies possible mapping related synergies between operations groups (e.g. Street Cleaning and Collections and Integrated Response Team)
• Supports Street Operations with general mapping needs, as required
• Other duties/responsibilities as assigned

Who we're looking for

Candidates must meet the education, experience, knowledge, skills, and abilities required for this administration role in Vancouver:

• Completion of Grade 12, supplemented by courses in geographic information systems (GIS) with sound related experience to the work such as planning, urban studies, sustainability, engineering technology, environmental studies, or related field, or an equivalent combination of training and experience
• Considerable knowledge of graphic design, computer based graphics, and audio/visual presentation and other relevant presentation methods and techniques
• Sound knowledge of departmental functions, objectives and procedures
• Ability to compile, enter, analyze and assemble geographic and associated non-graphic data using an automated mapping system
• Ability to perform graphic duties including illustration, layout, typesetting, and design of a variety of requested projects using both manual and computer graphic techniques
• Ability to communicate effectively with, and establish and maintain effective working relationships with staff
• Ability to work effectively with changing and competing priorities with frequent interruptions
• Ability to learn and adapt to new systems and technology
• Proficient in the use of software applications and databases such as Route-Smart, ARC GIS and Adobe Illustrator, Access and Hansen (Infor ERP)