Global Engagement Associate Advisor - UBC, Vancouver

About the role

Go Global: International Learning Programs is a systems-wide unit that develops and supports international learning opportunities for UBC and partner university students in collaboration with UBC Faculties, while implementing UBC Policy 12: Student Safety Abroad. Students have the opportunity to study, research, and participate in global seminars around the world, and learn from incoming students attending UBC as exchange and visiting research students.

The Global Engagement Associate Advisor is responsible for coordinating and implementing Go Global programs and providing advising services in order to support participation in, and development of, inbound and outbound UBC student mobility programs. This role involves managing orientation and transition events, developing recruitment strategies for specific UBC international learning programs, and advising UBC students throughout their international learning experiences. The Associate Advisor works with UBC and partner university faculty and staff using various information systems to support the execution of Go Global programs.

At UBC, attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates conditions for a rewarding career.

Day-to-day

The responsibilities of the Global Engagement Associate Advisor span project management, student advising, communication, and administration.

• Reviews and re-desgins processes using input from colleagues, students and other student service units to improve service and system use.
• Develops and delivers programs for visiting students from other universities at UBC as part of exchange, research, and other learning programs based on established goals.
• Manages and coordinates events to promote and recruit students to participate in international learning experiences.
• Participates in ongoing development of University and Go Global student information systems and services.
• Facilitates individual and group advising programs, workshops and information sessions to support visiting international exchange and/or research students, and UBC students applying to outbound exchange programs.
• Refers students to on-campus resources as needed such as academic advising offices, Counselling Services, Student Health, and Housing.
• Assesses students' learning goals to help them identify international learning experiences in line with their personal, academic, and career goals.
• Advises students about the process and requirements for application and admission to partner universities, teaching them how to manage complex information and tools.
• Advises students prior, during, and post experience, assessing and admitting students to various programs and assisting with course selection research.
• Manages the application process including application forms, acceptance letters, and transcripts, while providing in-depth and timely information regarding opportunities.
• Develops and delivers educational programming to support UBC student learning pre-departure, in-experience, and post-experience.
• Supports special programming by implementing marketing strategies, facilitating pre-departure sessions, and coaching students on how to discuss international experiences with employers.
• Interprets and applies University and Go Global policy in relation to individual students, proposing exceptions or addressing issues as required.
• Connects students with resources including the Early Alert system, partner universities, Faculties, and the Student Safety Abroad Advisor.
• Develops, implements, and evaluates programs to address current student concerns through workshops, online resources, and cross-campus initiatives.
• Develops marketing and communication strategies, creates web content and resources, and builds partnerships with UBC departments and faculties.
• Conducts research and prepares briefs, data, and reports related to best practices in international education and student development.
• Participates in the recruitment, hiring, training, and management of other professional advisors, staff, and student workers.
• Participates in the development of operating policy and represents Go Global on university project teams and committees.

Qualifications

Candidates must meet the following minimum educational and experiential requirements:

• Undergraduate degree in a relevant discipline.
• Minimum of one to two years of related experience, or an equivalent combination of education and experience.
• Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
• Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred qualifications and asset skills include:

• Experience in a post-secondary advising or other student services area.
• Demonstrated experience communicating with a broad range of stakeholders.
• Excellent communication skills including listening, written, and verbal, alongside organization and time management skills.
• Excellent interpersonal skills and cross-cultural sensitivity when working with students, staff, faculty, and international partners.
• Understanding of issues facing diverse students, including underrepresented and equity-deserving groups, 2SLGBTQI+, and IBPOC.
• Excellent analytical, problem-solving, and decision-making abilities.
• Ability to work independently with initiative and effectively within a team environment.
• Professional attitude, demonstration of integrity, confidentiality, and excellent work ethic.
• Ability to manage a wide range of responsibilities, prioritize tasks, and support others on project teams.
• Information technology skills including word processing, desktop publishing, report design, and internet usage.
• Previous experience in an international setting, with an academic international learning experience being a considerable asset.
• Availability to work evenings and weekends if required.