Posted: June 28, 2026
Customer Experience Associate - Scotiabank, Tillsonburg is listed at Scotiabank in Tillsonburg, ON. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at Scotiabank.
This Customer Experience Associate role at Scotiabank in Tillsonburg, Ontario, focuses on delivering exceptional customer service and supporting banking needs. Key duties include processing transactions, building relationships, and promoting digital banking solutions. Successful candidates will have proven customer service skills, technical proficiency, and comfort with simple sales situations. This position is ideal for those eager to learn and contribute to a high-performing team.
As a Customer Experience Associate with Scotiabank in Tillsonburg, you will be a vital part of our Canadian Banking Branch network, embodying the character and heart of our operations. This role is centred on putting our customers first, helping them achieve their financial goals through exceptional service. You will engage with customers in a relatable way, taking a proactive approach to understanding their banking needs and providing tailored solutions. This involves processing day-to-day transactions efficiently and nurturing rich, long-standing relationships with our valued customers. Furthermore, you will contribute to the branch's targets by identifying and fulfilling simple sales opportunities, leveraging your skills to enhance the customer experience. Your expertise in technology will be crucial as you introduce clients to mobile banking applications, assisting them to better manage their banking needs and promoting digital self-service options. This position offers a dynamic environment where building strong customer relationships and delivering excellent customer service are paramount.
To excel in this Customer Experience Associate role, candidates should possess a strong foundation of customer service skills, demonstrated through prior work or community involvement. A key aspect of this position involves building robust customer relationships and consistently delivering excellent customer service, ensuring every interaction is professional, friendly, and efficient. You will be adept at uncovering and solving customers' diverse needs, explaining complex banking concepts simply and clearly. The ideal candidate will have experience thriving in a target-based performance environment while also contributing positively to a collaborative, team-oriented work setting. Essential skills include a willingness to learn, determination to succeed, and comfort in simple sales situations. Strong technical skills are also vital, enabling you to effectively promote digital and self-service banking options to our customers, enhancing their overall banking experience. Flexibility in scheduling is also a requirement for this dynamic position.
Joining Scotiabank as a Customer Experience Associate offers more than just a job; it presents a rewarding career path with diverse opportunities for professional development. You will become part of a forward-thinking organization, surrounded by a collaborative team of innovative thinkers dedicated to serving our customers. Scotiabank is committed to supporting your career growth and enhancing your skills through comprehensive internal training programmes. Leadership provides meaningful development conversations, fostering faster advancement and continuous learning. This commitment ensures you are recognized and rewarded for high performance, allowing you to further develop your expertise within the Canadian banking sector. The organization also prides itself on making a tangible difference in our communities, for both employees and our valued customers.
