Posted: May 26, 2026
Aggregated from workday. View original posting at td.wd3.myworkdayjobs.com. Apply directly with the employer.
This role is with TD Canada Trust, the frontline of TD Bank, focusing on personal and commercial banking. TD is one of the world's leading financial institutions, serving over 27 million households and businesses globally.
As a Branch Manager Trainee, you will lead a medium-sized team, fostering excellent customer conversations and positive experiences. You will provide mentorship and subject matter expertise to achieve business results while adhering to internal policies.
The role involves striving for excellence and executing with speed to elevate team performance, making an impact on the team and positively influencing them.
Mentor the team on advice-giving strategies for banking solutions to enhance customer experience and financial confidence. Promote TD's image within the community by participating in local events.
Enhance customer experience by understanding financial needs and providing appropriate solutions. Act as the highest point of escalation for the branch, ensuring customer issues are resolved effectively.
Oversee complex branch administrative duties related to mutual funds, real estate secured credit, and compliance. Ensure optimal employee scheduling for efficient operations.
Develop and implement business development strategies within budget, communicating results to meet objectives. Ensure accuracy of all customer transactions according to TD's policies for operational excellence.
Mentor the team on offering comprehensive "One TD" solutions and building lasting customer relationships. Liaise with Wealth and Business Banking teams to stay updated on processes, emerging issues, and industry regulations.
Cultivate a positive and customer-focused work environment that promotes productivity, innovation, operational improvement, and professionalism.
An undergraduate degree and/or over five years of relevant experience are required. Completion of the Branch Compliance Officer (BCO) and IFIC or CSC Course is essential.
You should be a strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction. Proficiency in software tools including MS Office and internet applications is necessary.
Strong communication skills are vital for liaising with customers, employees, and cross-functional teams. The ideal candidate is a thorough and accurate decision-maker, capable of exercising discretion and judgement when handling confidential information.
This opportunity includes a mobility clause requiring you to be mobile within the assigned district. Upon completing the training program, you will be assigned to a compatible position, which may involve a transfer and geographic relocation to another TD location within your assigned region. Geographic mobility is a condition of this employment.
For Quebec only, proficiency in a language other than French is required to support or deal with clients who need services and support in a language other than French.
The base pay for this role ranges from $77,500 to $109,400 CAD. TD is committed to fair and equitable compensation, with opportunities for growth and skill development.
The actual base pay offered may vary based on your skills, experience, job-related knowledge, geographic location, and business needs.
TD's comprehensive Total Rewards package includes base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
You will have access to regular career, development, and performance conversations with your manager, an online learning platform, and various mentoring programs to foster your growth. TD is dedicated to providing training and onboarding sessions to ensure your success in this new role.
