BI Analyst, Cogito Reporting - UHN, Toronto

About this opportunity

The Business Intelligence Analyst reports directly to the Senior Manager of Cogito Reporting. Operating within University Health Network, this permanent full-time position collaborates closely with Business Intelligence Developers and clinical or business application analysts to implement report content and analytics tools that satisfy end-user data needs within Epic, the new Health Information System.

Key duties

The successful candidate will handle a variety of reporting, data, and administration tasks supporting UHN:

• Lead/facilitate Epic reporting content requirements gathering sessions with report consumers/stakeholders and clinical/business application analysts
• Provide professional internal and client-facing documentation (SRS - System Requirement Specifications, BRD - Business Requirements Documentation, etc.)
• Build or modify Epic reports, templates, dashboards, and scorecards for report consumers
• Create data for report testing and ensure that all application dashboards and reports are thoroughly tested
• Review peer reports for validity, accuracy and completeness
• Evaluate overall consumer satisfaction with Epic reports developed and distributed
• Test analytics build in specified testing environments and conduct volume testing in live environments
• Review documentation for each new application update or upgrade, assessing impact to existing reporting content and tools, and determining how to implement the changes
• Configure and test new Epic-released content, prior to implementation of each application update/upgrade
• Maintain the Epic Analytics Catalog and associated metadata records
• Design, implement, and maintain an enterprise-wide reporting security policy
• Assist with the development of training curriculum for training of Reporting Power Users
• Resolve Epic reporting content and user access issues
• Act as a primary support contact for Epic reporting needs

Skills and experience

Candidates must meet specific educational, technical, and professional requirements to be considered for these administration jobs Toronto offers:

• Undergraduate Degree in Health Informatics, Computer Science, Epidemiology, Industrial Engineering, Business Analytics, or equivalent
• A minimum of 3-5 years of experiences in analyzing, designing, testing and deploying Business Intelligence and Data Analytics reporting tools and content
• Experience configuring, testing, and validating reports and dashboards for accuracy
• Proficiency and demonstrated experience with analytics tools
• Expertise in business analysis and requirements gathering is required
• Sound understanding of reporting terminology and proficiency with relational database concepts are required
• Familiarity with Epic applications and database structure, preferred
• Knowledge of clinical and business workflows and financial reporting requirements in a Canadian healthcare setting preferred
• Certification in Epic Cogito preferred
• Experience with SQL is an asset
• Experience using cubes is an asset
• Strong communication and organizational skills
• Critical thinking and an analytical mind
• Technical skills required to design and write reports
• Ability to lead requirements gathering sessions, document user requirements and translate them into useful solutions
• Ability to translate end-user workflow-based report requests to specific data points required for report development
• Ability to analyze data, problem-solve, and clearly communicate solutions to both technical and non-technical stakeholders
• Ability to effectively work both independently and in a team-oriented environment
• Ability to learn in a self-directed, fast-paced, rapidly-changing environment
• Ability to take ownership of work activities, ensuring that they are completed accurately, efficiently, and in a timely manner
• Ability to gain an in-depth understanding of Epic data models through data model classes geared toward content area

What's on offer

University Health Network provides a comprehensive package of benefits, programs, and perks designed to support professionals throughout their careers in Toronto:

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks including multiple corporate discounts covering travel, restaurants, parking, phone plans, auto insurance discounts, and on-site gyms