Associate Manager, Strategy & Ops - DoorDash, Vancouver is listed at DoorDash in Vancouver, BC. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at DoorDash.
job description
AI Summary
This Associate Manager, Strategy & Operations role at DoorDash in Vancouver, BC, focuses on optimising Dasher supply and delivery quality across Canadian markets. Key duties involve translating company goals into supply strategies, managing acquisition and retention, and leading data-driven analyses to resolve supply gaps. Top requirements include over five years of experience in strategy or operations, with a proven ability to manage complex operational areas and utilise data effectively.
About the Opportunity at DoorDash
The Dasher & Logistics team at DoorDash is pivotal in ensuring every delivery is completed with speed, accuracy, and a positive experience for all stakeholders. This team is responsible for the overall health of the delivery marketplace, encompassing cost, quality, efficiency, fulfilment, and sustainable growth. Within this dynamic organisation, the Canada team specifically manages end-to-end marketplace performance for the country. They collaborate extensively with various internal departments, including Product, Engineering, Finance, Analytics, Marketing, and Operations, to continually enhance one of DoorDash’s most complex and vital markets. This Associate Manager, Strategy & Operations role is central to managing Dasher supply and delivery quality across Canadian markets. It operates at the critical intersection of operational execution and marketplace health, with a primary accountability for ensuring an optimal number of high-quality Dashers are consistently available to meet demand reliably across diverse geographies and fluctuating conditions.
Key Responsibilities and Impact
In this role, the Associate Manager will translate overarching company and regional objectives into clear, actionable supply strategies. This involves carefully balancing Dasher acquisition, mobilisation, and retention efforts to cultivate a healthy and high-performing supply base. Managing key supply levers, such as onboarding pipelines, retention programmes, and regional coverage optimisation, will be crucial. Success hinges on a sharp understanding of what motivates Dasher behaviour and engagement, enabling the design of effective programmes that attract and retain quality Dashers precisely when and where they are needed. The role demands building and managing robust supply frameworks that consistently meet demand while upholding strong delivery quality, even amidst shifting market conditions, seasonality, and external factors. This includes leading rigorous, data-driven analyses to pinpoint supply gaps, diagnose root causes, and implement durable improvements in coverage and quality across all relevant geographies. The ability to make thoughtful trade-off decisions between supply adequacy, delivery quality, and cost will be essential to protect the long-term health of the DoorDash marketplace.
Candidate Profile and Benefits
DoorDash is seeking candidates with at least five years of experience in strategy, operations, consulting, technology, finance, or a related field. Ideal applicants will have a proven track record of managing complex operational areas, demonstrating accountability for both quality and measurable outcomes. A highly analytical mindset is essential, with comfort in utilising data and AI tools to diagnose issues, prioritise actions, and accurately measure impact. The successful candidate will thrive in fast-moving, ambiguous environments with multiple competing priorities and possess strong cross-functional collaboration skills to align stakeholders around clear decisions. This hybrid opportunity, based in Vancouver, BC, offers a competitive base salary ranging from $116,000 to $145,000 CAD, alongside opportunities for equity grants. DoorDash provides a comprehensive benefits package, including paid time off, parental leave, wellness benefits, medical, dental, and vision coverage, disability and life insurance, an RRSP with employer match, and a mental health programme, reflecting their commitment to employee well-being.