Posted: June 26, 2026
VIP Back of House Supervisor - Cineplex, Burnaby is listed at Cineplex in Burnaby, BC. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at Cineplex.
This role involves overseeing VIP menu execution, maintaining food safety, and coaching back of house staff.
Key requirements include leadership experience in a high-volume setting and National Food Safety Training.
The successful candidate will contribute to a sophisticated dining experience.
As a VIP Back of House Supervisor at Cineplex in Burnaby, you will be crucial in delivering an unparalleled cinematic and dining experience. This role focuses on ensuring the highest standards for the VIP menu, from preparation to presentation, guaranteeing every guest enjoys a sophisticated night out. You will actively oversee and participate in the execution of menu standards, upholding strict food safety protocols and product quality across all back of house operations. Your leadership will extend to coaching, training, and mentoring cast members, providing valuable in-the-moment feedback to foster a high-performing team.
The position also involves participating in interviews to hire new back of house employees, shaping the future of the team. Addressing guest concerns swiftly and professionally, particularly regarding food service quality, is a key responsibility, ensuring every issue is resolved to maintain the premium VIP experience. Furthermore, ensuring all Health and Safety standards and procedures are met, and that any machinery or equipment is safe for both guests and employees, is paramount for all supervisors. Accurate completion of daily, weekly, and monthly reports is also expected.
This opportunity is ideal for individuals with proven experience in a similar fast-paced hospitality environment, particularly those with a passion for food and delivering exceptional service. Candidates must demonstrate the ability to analyze and interpret customer needs, offering appropriate options and resolutions to enhance their VIP experience. A strong track record of leading a team during high-volume business periods across multiple departments is essential for these supervisors. The role demands excellent prioritization skills, the capacity to manage various activities simultaneously, and a commitment to employee development, all while consistently meeting financial targets and reporting responsibilities. Strong conflict resolution, negotiation, and objection handling skills are also critical for success in this dynamic back of house setting.
Educational and certification requirements include National Food Safety Training Program completion, First Aid (Adult and Child CPR), and Provincial Alcohol Handling/Serving Certification. A Certificate or Diploma in culinary arts is preferred, further enhancing the candidate's expertise in food preparation and presentation.
Joining Cineplex as a VIP Back of House Supervisor means becoming part of a team dedicated to creating memorable experiences. Employees enjoy a range of benefits including tuition assistance, an Employee Assistance Program, and flexible hours. You will also receive discounted food and beverages on shift, alongside numerous opportunities for professional growth within the Cineplex family. Cineplex is committed to fostering an inclusive and diverse workforce, welcoming applications from all backgrounds. They believe in the collective strength of individual differences, experiences, and talents, ensuring fair and equitable hiring practices.
Accessibility is also a priority, with accommodations available at any stage of the hiring process to ensure equal opportunities for all individuals, including those with disabilities. This commitment ensures a supportive and enriching work environment for all supervisors and staff.
