Posted: May 30, 2026
Aggregated from oraclecloud. View original posting at hcpd.fa.ca2.oraclecloud.com. Apply directly with the employer.
Terminal Manager, Montreal, QC is listed at J.D. Irving in Montreal, QC. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at J.D. Irving.
Midland Transport is seeking an experienced and results-driven Terminal Manager to lead its large pickup and delivery (P&D) transport terminal in Dorval, Quebec. Reporting to the Director, Operations – Quebec, this role is accountable for delivering safe, efficient, and cost-effective operations while achieving financial and customer performance targets.
The Terminal Manager drives operational excellence through strong employee engagement, clear communication, and the effective use of key business metrics related to cost control, safety, service quality, and asset utilisation.
Operational Leadership: Manage all terminal operations including dispatch, dock, and P&D functions to ensure efficient daily freight movements. Ensure optimal routing, scheduling, and resource allocation to meet service commitments. Partner with sales and customer service teams to address customer needs and resolve escalations. Drive continuous improvement initiatives in partnership with peers across the Midland network to enhance productivity and reduce operational inefficiencies.
Employee Engagement: Foster a culture focused on teamwork, accountability, respect, and continuous improvement. Lead, coach, and develop frontline supervisors and staff across unionised and non-unionised roles. Maintain positive labour relations through effective communication and consistent application of collective agreements.
Financial & Cost Management: Manage terminal operating costs including labour, third-party cartage, overtime, asset usage, and maintenance. Monitor and achieve budget targets, on-time delivery rates, freight claim rates, and cost per shipment metrics. Identify and implement cost control strategies while maintaining service quality.
Safety & Compliance: Champion a strong safety culture aligned with JDI and Midland standards and policies. Ensure full compliance with all hours-of-work and health and safety legislation. Lead incident investigations and implement corrective actions to prevent recurrence in partnership with the health, safety, and environment team.
A minimum of 10 years of progressive leadership experience in transportation, logistics, or courier operations is required. Post-secondary education in business, logistics, or a related field is preferred; an equivalent combination of education and experience will be considered. Proven experience managing large, unionised workforces in a terminal or distribution centre environment is essential.
Candidates should possess a strong understanding of routing and dispatch operations, terminal and dock operations, and KPI-driven performance management. Demonstrated experience leading teams in a fast-paced environment, along with a proven ability to manage operational performance, cost, and service outcomes, is necessary. Strong analytical, communication, and problem-solving skills are also key.
Fluency in both French and English is required, with advanced proficiency in both languages. This includes 50% of communications in English (meetings with head office and managers across other provinces, reports, emails) and 50% in French (communications, training sessions, and meetings with team members and Quebec colleagues).
The role involves a fast-paced, operational environment with a regular presence on the terminal floor and availability to support operations outside of standard business hours as required. Interaction with drivers, dockworkers, supervisors, office staff, and external stakeholders is also a regular part of this role.
J.D. Irving, Limited (JDI), founded in 1882, has operations across Canada and the United States, supported by a team of 20,000 dedicated employees. At J.D. Irving, Limited, you will be part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. The company culture nurtures talent and creates an inclusive workplace, offering opportunities to grow your career across various operating divisions.
Midland Transport has been one of the most trusted carriers in Canada and the United States for over 55 years, driven by superior quality service, innovation, and a commitment to excellence. Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Employees are the driving force behind their success, fostering a workplace where talent thrives, ideas are valued, and careers are built for the long haul.
JDI is committed to creating accessible environments for colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Midland encourages interested candidates to apply even if they do not meet every single requirement, promoting an inclusive environment where everyone is appreciated, recognised, and empowered to contribute fully.
