Posted: June 23, 2026
Supervisor, Support Services - UHN, Toronto is listed at University Health Network in Toronto, ON. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at University Health Network.
This Supervisor, Support Services role at University Health Network (UHN) in Toronto, ON, involves leading a team by coaching, mentoring, and ensuring the quality of essential services. Key duties include administrative tasks, human resources supervision, and maintaining operational standards. A minimum of a two-year college program in Healthcare Environmental Services Management and five years of supervisory experience in relevant areas are required.
University Health Network (UHN) is seeking a dedicated Supervisor, Support Services to join their team in Toronto. This permanent part-time position is integral to the Environmental Services – Support Services department at Toronto General Hospital. As a key leader within UHN, the successful candidate will be responsible for coaching, mentoring, and training staff, providing clear direction, and ensuring the highest quality of services. This role demands a proactive approach to maintaining operational excellence and fostering a collaborative working environment. The supervisor will play a vital part in upholding the UHN Quality Program, contributing to continuous improvement initiatives and implementing innovative concepts to enhance service delivery across the organisation. The commitment to quality and patient care is paramount within all UHN services.
The Supervisor, Support Services will undertake a diverse range of responsibilities crucial for the efficient operation of the department. This includes performing administrative duties, ensuring that stringent quality standards are consistently maintained through regular audits and providing constructive feedback to staff. A significant aspect of this role involves supporting a collaborative environment, utilising innovative ideas to lead change and improve the quality of service within the established framework of the UHN Quality Program. Planning and project responsibilities are also integral, requiring a strategic mindset. The supervisor will oversee human resources, including assigning duties and fostering staff development. Financial responsibilities, monitoring equipment for good repair, and performing cross-functional duties as required are also part of the role. Adherence to the Occupational Health and Safety Act and its regulations, as well as Infection Prevention and Control Standards, is strictly required to ensure a safe and healthy workplace for all.
To be considered for this Supervisor, Support Services position at UHN, candidates must demonstrate a robust set of qualifications and professional experience. Minimum requirements include the successful completion of a two-year community college program in Healthcare Environmental Services Management, or an equivalent qualification such as the OHHA Environmental Services Leadership Program. Five years of supervisory experience in housekeeping, linen, or transportation is absolutely required. Candidates must also possess experience with Quality Improvement programs, conflict resolution, and project management principles. A strong knowledge of adult learning principles and excellent oral and written communication skills are also required. Technical knowledge of housekeeping, linen, laundry, and transport equipment is essential and required for this role. Furthermore, extensive experience and knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC guidelines, and Housekeeping Cleaning Standards & Procedures are all critically required. Proficiency with Microsoft Office is also a required skill. Finally, a comprehensive knowledge of relevant legislation, including the Occupational Health and Safety Act and Ministry of Labour regulations, along with patient transportation and dispatching procedures, is required to effectively manage the diverse services provided.
