Store Manager, Smithers, BC is listed at Canadian Tire in Smithers, BC. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at Canadian Tire.
job description
Responsibilities
As a Store Manager, you will provide leadership to the team, consistently coaching and following up to ensure the delivery of service model standards to each customer. You will enforce the delivery of our operating model customer service standards and provide an exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels. Your role will also support the organisation in customer acquisition through the promotion of customer loyalty and credit card programs.
You will demonstrate and follow up on the execution of Mark's visual compliance standards, store maintenance, and pricing standards. This includes establishing a plan and following up on the execution of weekly price changes, promotional set-ups, and department POP as per the workbook, resulting in 100% system pricing, including weekly pricing sweeps. You are responsible for delivering annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control, and will oversee preparation for annual inventories. Compliance with all corporate LP, Cash and Audit, and OH&S policies and procedures is essential, along with creating and / or monitoring the creation of efficient store weekly scheduling for both sales and support functions.
This position involves providing continuous feedback and coaching to management and team members based on key metrics and observed behaviours through Shift Starters, one-on-ones, and performance management coaching programs. You will create development plans and conduct annual appraisals for the management team and direct reports, supporting and coaching to improve any performance gaps, and conducting ongoing coaching to improve the team. Ensuring the execution of the customer experience and providing resolution for all customer concerns is key. You will also develop and lead the recruiting and hiring strategy for the store, maintaining a complete team, and create succession plans through continuous training and development.
As a leader, you will act as a brand ambassador by promoting brands and culture. You will continually motivate the team and performance through recognition programs, store contests, and customer compliments. Maintaining Mark's performance management expectations, including progressive discipline where necessary, and following the disciplinary process consistently and impartially are crucial. You will promote and maintain a positive and motivating work environment that is safe, inclusive, and empowering.
What You'll Bring
Candidates should bring a proven ability to coach, mentor, and develop department and store teams through setting expectations, communication, coaching, feedback, and ongoing support. A proven ability to build and manage a daily and weekly plan for the department and store is essential. Exceptional communication and organisational skills are required, along with superior training and mentoring abilities. This role requires 3-5 years of retail experience. The ideal candidate will possess high energy, enthusiasm, and a drive to succeed, complemented by basic computer skills.
Compensation and Benefits
We offer competitive pay, with a typical hiring range between $44,000 and $55,000. Salary decisions are influenced by factors such as experience, store size and market location, industry benchmarks, internal equity, and other role-specific requirements. In addition to salary, we provide comprehensive benefits and retirement programs, performance incentives, and other perks to support your well-being. Employees also benefit from career growth opportunities and product discounts.
About Mark's
At Mark's, we offer an extraordinary career opportunity to help lead our brand's evolution as Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers and a valued part of the Canadian Tire family of companies, Mark’s is distinguished by its commitment to comfort, quality, and style. We lead in product development, innovation, and quality through our assortment of industrial apparel, footwear, and accessories, featuring strong private and exclusive brands.
We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. Our organisational culture ensures people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification, united by our purpose of helping to make life in Canada better. We stand firm in our Core Value that inclusion is a must, welcoming and encouraging candidates from equity-seeking groups such as people who identify as racialised, Indigenous, 2SLGBTQIA+, women, and people with disabilities. Should you require any accommodation in applying for this role or throughout the interview process, please make them known when contacted, and we will work with you to help meet your needs.