Sr Specialist Claims - Definity, Montreal

About the role

This Senior Specialist role is responsible for managing claims under various policies, including cyber liability, directors and officers liability, employment practices liability, and other miscellaneous professional liability policies, from initial investigation through to resolution. The position requires strong technical expertise and collaboration with key stakeholders across the business. The successful candidate will contribute to complex claim strategy and coverage discussions.

Definity is an innovative property and casualty insurer in Canada, offering a collaborative, rewarding, and empowering work culture. This position offers a hybrid work schedule, company share ownership, pension and savings programs, and comprehensive wellness and educational resources.

What you'll do

• Conduct thorough coverage analysis, investigation, negotiation, and resolution for all claims with moderate supervision.
• Identify and coordinate all recovery opportunities and efforts.
• Retain, monitor, manage, and approve payments to outside counsel for routine litigation matters, actively using litigation management plans and budgets.
• Negotiate settlements and resolutions, both directly and through counsel, considering liability, damages, and coverage.
• Engage all stakeholders in the effective management of a claim, including underwriting, reinsurance, actuarial, and senior leadership teams.

Requirements

• University degree in any discipline, a two-year college diploma from a provincially recognized and funded community college, or a fully completed CIP designation.
• Must hold an AMF Loss Adjuster (5A) License.
• Must be bilingual in French and English.
• Minimum of 8-10 years of general claims handling experience.
• Preference will be given to candidates with Financial Lines claims experience.
• Strong interpersonal and communication skills.
• Demonstrated ability to work through conflict and resolve issues professionally.