Specialist, Communication - Definity, Toronto

Position summary

Reporting to the Manager, Enterprise Communication within our Internal Communication team, this Communication Specialist is responsible for developing and executing communication plans that support key business units and enterprise priorities. The role partners closely with business leaders and subject matter experts to assess communication needs, identify opportunities to engage employees, and deliver strategic communications that inform, educate, and inspire action.

As a member of the Enterprise Communication team, this role develops and executes communication strategies and content that support business objectives, change initiatives, employee engagement, and operational priorities. The successful candidate is a strong writer, relationship builder, and project manager who can balance multiple priorities while working independently in a fast-paced environment.

Your impact

What to expect in your day-to-day responsibilities:

• Partner with assigned business units to assess communication needs, understand business priorities, and identify opportunities to engage employees
• Write, edit, and proofread clear, engaging content for a variety of internal channels, including email, intranet, presentations, newsletters, and leadership communications
• Translate complex business information into employee-focused messaging that drives understanding and action
• Provide communications guidance and recommendations to business stakeholders on messaging, timing, channels, and communication best practices
• Manage communication deliverables and timelines, ensuring projects are executed effectively and on schedule
• Build and maintain strong working relationships with leaders, subject matter experts, Human Resources partners, and project teams
• Monitor communication performance and engagement metrics, providing insights and recommendations to improve effectiveness
• Support employee engagement, culture, change management, and enterprise communication initiatives through targeted communication activities
• Ensure all communications align with corporate messaging, brand standards, and editorial guidelines

Qualifications

What you bring to the role:

• University degree or college diploma in Communications, Public Relations, Journalism, Marketing, English, or a related discipline
• 3-5 years of experience in internal communications, corporate communications, employee communications, or a related field
• Demonstrated experience developing and executing communication plans in a corporate environment
• Exceptional writing, editing, proofreading, and storytelling skills, with the ability to tailor messages to different audiences
• Strong communication planning, project management, and organizational skills, with the ability to manage multiple priorities and deadlines
• Experience building effective working relationships and collaborating with stakeholders across various functions and levels of the organization
• Ability to assess business needs, analyze audiences, and recommend appropriate communication strategies and tactics
• Strong analytical skills, including the ability to interpret communication metrics and identify opportunities for improvement
• Proficiency with Microsoft 365 applications, including Teams, SharePoint, Outlook, PowerPoint, and Word
• Self-motivated, proactive, and adaptable, with strong business acumen and a customer-focused approach