Software Engineering Intern - Ada, Remote Canada

AI Summary

This Software Engineering Intern position at Ada, Remote - Canada, offers 2nd, 3rd, or 4th-year undergraduates a unique opportunity. Interns will develop practical skills, contribute to innovative AI customer service solutions, and deliver high-quality production-ready code. Top requirements include previous co-op or internship experience and proficiency in Python, Java, or C++.

About the Role at Ada

Ada, a leading Canadian AI customer service company, is seeking dynamic and talented Undergraduate Software Engineering Interns/Co-ops for a 4-month program from September to December 2026. This valuable experience provides a unique opportunity for students to apply their existing skills and learn from experienced professionals in the artificial intelligence field. Interns will work on exciting projects, develop practical software engineering skills, and make meaningful contributions to Ada's innovative AI solutions that redefine customer service. Ada's mission is to make customer service extraordinary for everyone, leveraging AI to enable enterprise companies to deliver instant, proactive, personalised, and effortless experiences. This role is crucial for supporting Ada's continuous growth and enhancing its AI transformation platform.

Key Responsibilities & Learning Opportunities

As a Software Engineering Intern at Ada, you will be instrumental in delivering high-quality production-ready code, guided by your team. You will execute defined tasks and contribute to solving complex problems within the AI space, directly impacting the evolution of Ada's customer service platform. Participation in core team processes, including planning, on-call rotations, bug triage, and metrics review, will provide comprehensive exposure to a professional software development environment. Interns are encouraged to actively engage in code reviews, asking questions to deepen their understanding of relevant codebases and technologies. This hands-on experience is designed to foster significant learning and skill development. Furthermore, you will contribute to a positive team community and proactively share project information, including task-level trade-offs, with your manager and team, enhancing your communication skills and collaborative experience.

Candidate Profile & Growth at Ada

Ada is looking for 2nd, 3rd, or 4th-year undergraduate students pursuing a degree in Computer Science, Engineering, or a related field. Essential qualifications include previous co-op or internship experience and proficiency in programming languages such as Python, Java, or C++. A basic understanding of data structures, algorithms, and software design principles is also required. Candidates should demonstrate an eagerness to learn and apply new technologies, particularly within artificial intelligence, coupled with strong problem-solving skills and attention to detail. Excellent communication, collaboration, and interpersonal skills are vital for working effectively both independently and as part of a team. While previous experience with AI or machine learning concepts is a plus, it is not a strict requirement. At Ada, personal growth is highly valued, reflecting the company's commitment to continuous improvement and driving progress for both individuals and the customer service industry. This internship offers a fantastic opportunity to gain invaluable experience and develop critical skills in a rapidly evolving tech landscape.