Software Developer, Infra & Applications Support - Metrolinx

Role overview

Metrolinx is connecting communities across the Greater Golden Horseshoe, operating GO Transit, UP Express, and the PRESTO fare payment system while building new rapid transit. The Innovation and Information Technology group supports female team members via Go Tech Women, an affinity group led by the Chief Information Officer. The Software Developer, Infra & Applications Support develops, extends, enhances, and maintains dynamic interactive multi-tiered applications in support of the corporation’s business activities.

What you'll do

• Applies standard Systems Development Life Cycle (SDLC) process to develop software applications and solutions in response to business requirements
• Develops system design documents for use in coding and testing business applications and solutions
• Develops test plans and data, and performs testing to verify that the programs function correctly and ensure that modifications have not caused errors in other parts of the program and interfacing programs and systems
• Designs, develops, and implements integrated web applications using industry standards (i.e. Web Services, Service Oriented Architecture)
• Coordinates data population, installation, training, technical and acceptance testing, and post-implementation refinements for all custom developed objects
• Prepares technical documentation for all development items; supports analysis, development and testing for enterprise solutions
• Reviews and analyzes software programs to gain a detailed understanding of the impact of implementation on underlying business functions
• Provides second-level functional/technical support of business applications and solutions throughout their active life
• Follows established IT Infrastructure Library (ITIL) processes in troubleshooting, fixing, configuring, upgrading, testing, implementing or deploying fixes/patches/upgrades to web-based enterprise applications
• Develops maintenance enhancements, in response to changing business requirements, for enterprise solutions, to ensure their continuing value to business users
• Collaborates with other internal support staff and contracted resources to develop, support, and deliver custom programming objects in support of enterprise applications
• Uses confidential employee personal and salary information during analysis and development of application enhancements and extensions
• Provides troubleshooting and technical support business solutions and applications that raise vendor support tickets
• Contributes to policies directly impacting the development of application functionality used to manage and administer application security and access
• Applies standardized change management procedures to migrate customizations from the Development instance, through User Acceptance Testing (UAT), to the Production instance
• Applies effective quality control and security measures to all applications modules; prepares proper documentation to facilitate support of custom oracle objects
• Collaborates on a number of complex projects under pressure to meet schedule and budget commitments
• Advises other employees on topics related to the incumbent’s area of expertise, but does not guide employees in their day-to day activities

Who we're looking for

Candidates must meet the following education and experience requirements:

• Completion of a diploma in Computer Science, or a related discipline – or a combination of education, training, and experience deemed equivalent
• Demonstrated years of related work experience with a solid background in analysis, design and development of web-based corporate systems
• Excellent knowledge of the principles, practices, and standards of the Systems Development Life Cycle
• Demonstrated years of experience in implementing, extending, and supporting web-based n-tier enterprise applications
• Experience as Application Administrator supporting Oracle E-Business Suite (EBS) and Oracle Fusion HCM applications across development, testing, and production environments
• Experience designing and developing solutions using SQL, PL/SQL, Java/J2EE, Oracle BI Publisher reports, and Oracle Fusion HCM Extracts
• Experience with Oracle Application Framework (OAF) and Oracle Forms is considered an asset