Senior Manager, PMO - LCBO, Toronto

Your impact

Reporting to the Director, PMO, you will lead and support an effective team of Project Managers as a hands-on delivery leader passionate about project management. This onsite position at LCBO in Toronto requires you to be closely engaged in project dynamics, spot risks, step in when the team is struggling, and bring clarity and momentum to project delivery.

• Ensure disciplined and effective project delivery by following the established PMO methodology and Project Management best practices.
• Actively oversee all IT projects from initiation to closure, inclusive of project objectives, budget, schedule and risks, driving corrective actions when projects drift.
• Remove barriers and blockers while providing guidance and direction in complex project scenarios.
• Track project interdependencies and portfolio-level risks, coordinating responses and ensuring implementation of corrective actions.
• Mentor Project Managers and Project Coordinators on Project Management best practices and provide practical advice on stakeholder management, communication, planning, budgeting, scope and procurement management.
• Support executive-level governance forums with decision-quality information and serve as a trusted advisor to senior leaders.
• Assess project artifacts for completeness, accuracy, and readiness for project gating.
• Provide input into project management standards, guidelines, and templates in collaboration with the PMO Administration team.
• Manage all Project Managers and Project Coordinators within the IT Division, partnering with them to develop annual goals and workforce capability planning.
• Review and contribute to Procurement documents, Service Agreements, and Statements of Work to establish project expectations and delivery baselines.
• Work with the team to ensure status reports are accurate, timely, and suitable for executive presentation.

What you'll bring

To succeed in this administration and management career opportunity, you must possess specific professional skills and background experience.

• Minimum of 5 years of coaching/leadership experience
• Minimum of 7 years of project management experience
• Change Management experience
• Experience with PMI Project Management methodology and Agile delivery
• Experience working in a hybrid and/or Product-centric environment
• Program management skills and experience, and significant knowledge of project planning tools with evidence of practical application
• Exceptional leadership and team building skills with the ability to inspire and motivate PM staff
• Excellent analytical, strategic conceptual planning and execution skills
• Effective influencing and negotiation skills, with a strong ability to gain cooperation, trust and support at the executive level
• MS Project and MS Project Server Experience (Preferred)
• Professional designation such as CSM, PMP, SAFe Agilist or SAFe Lean Portfolio Manager (Preferred)
• Deep understanding of current and emerging technologies and how they apply to enterprise digital business

About the company

LCBO is an organization where you can be challenged while achieving your true potential, supporting Ontario businesses and communities. LCBO is committed to fostering a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is a top priority, and where culture of inclusion and belonging ensures everyone feels valued, respected, and heard.

Why you'll love it here

LCBO offers a comprehensive suite of benefits designed to support your lifestyle and long-term future while you help transform the organization through people and technology.

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• Defined Benefit Pension
• Discounts on products and services via Workperks