Posted: June 19, 2026
Operations Specialist at J.D. Irving, Saint John, NB is listed at J.D. Irving in Saint John, NB. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at J.D. Irving.
This Operations Specialist role at J.D. Irving in Saint John, NB, focuses on coordinating transportation operations, managing equipment, and ensuring efficient logistics. Key duties include dispatching loads, maintaining strong carrier relationships, and handling accurate billing. Strong experience in transportation, logistics, or operations coordination, along with post-secondary education in a related field, are top requirements. The position is within J.D. Irving's Sunbury Transport division, specializing in cross-border and domestic Canadian shipments.
J.D. Irving, Limited, a prominent employer with operations across Eastern Canada and the USA, is actively seeking an Operations Specialist for their Sunbury Transport division, located in Saint John, New Brunswick. This pivotal role is responsible for overseeing the coordination of transportation operations from inception to completion, ensuring all production needs are met with utmost efficiency. The successful candidate will play a crucial part in aligning the right equipment with specific requirements, managing dispatch processes effectively, and guaranteeing accurate billing for all services rendered. This position offers an exciting chance to contribute to a dynamic team focused on delivering exceptional logistics solutions across Canada and the US. J.D. Irving fosters an inclusive workplace where talent is nurtured, and employees are empowered to grow their careers across various operating divisions, leading with integrity and passion for results.
As an Operations Specialist, you will be tasked with coordinating daily shipping requirements, meticulously matching production needs with appropriate transportation equipment. A significant part of your role will involve managing the maintenance and availability of the fleet, ensuring optimal operational readiness. You will be instrumental in building and maintaining strong customer relationships, assessing site conditions, and understanding equipment space requirements through regular site visits. A core responsibility is to recruit, onboard, and foster relationships with a diverse network of carriers, drivers, and owner-operators to support capacity needs effectively. You will optimize equipment and carrier availability to maximize load coverage and efficiency, while also monitoring the compliance of drivers and carriers to ensure all qualifications and documentation are current. The role demands precise coordination, scheduling, and dispatching of loads to both company assets and third-party carriers. Tracking shipments in real-time and proactively resolving any operational issues or delays are critical to maintaining seamless operations. Furthermore, ensuring accurate and timely data entry for billing and payroll, managing billing processes, including invoice creation and discrepancy resolution, and responding swiftly to emergencies or customer concerns are essential functions. Candidates should possess a strong knowledge of flatbed equipment and road weight regulations, coupled with 3-5 years of experience in transportation, logistics, or operations coordination. Proficiency in transportation management systems and Microsoft Office is also a key requirement, alongside a problem-solving mindset and a customer-focused commitment to service excellence.
