Manager, Business Development - D2L, Kitchener

AI Summary

This Manager, Business Development role at D2L in Kitchener, Ontario, focuses on leading and coaching a high-performing team of Business Development Representatives. The primary duty involves exceeding pipeline generation goals to ensure robust business growth. Ideal candidates bring proven experience leading sales development teams, a strong background in SaaS sales, and essential Salesforce proficiency. This position is crucial for driving D2L's mission to transform learning.

About the Opportunity at D2L

D2L, a leading cloud company based in Kitchener, Ontario, is at the forefront of modernising education and shaping the Future of Work. For 25 years, D2L has been dedicated to transforming the way the world learns, providing next-generation learning environments that engage and inspire learners across schools, campuses, and companies. This Manager, Business Development position is pivotal in supporting D2L's continued growth and market disruption. The successful lead will be instrumental in building and nurturing a world-class business development team, focused on high performance and achieving critical pipeline generation goals. This role offers a unique opportunity to contribute to a company that is fundamentally shifting the landscape of global learning and human potential.

Key Responsibilities and Required Experience

The Manager, Business Development will lead, coach, and continuously upskill a team of Business Development Representatives (BDRs), ensuring they consistently exceed pipeline generation goals. Key responsibilities include recruiting, developing, and coaching BDRs in prospecting, opportunity identification, and pipeline generation, preparing them for future Account Executive roles. This involves delivering ongoing training on sales prospecting, discovery, email outreach, and outbound calling, alongside individual coaching through call shadowing and performance reporting. The role demands maintaining a culture of accountability and innovation, defining and monitoring performance metrics for lead generation, and analysing data to identify opportunities for continuous improvement. Cross-functional collaboration with sales and marketing teams is essential to create and implement effective programs and manage the inbound pipeline. Candidates must bring at least three years of experience leading a high-performing sales development team and two years of experience selling software and SaaS solutions. Proficiency with Salesforce is a must, along with a strong understanding of best practices for running Business Development teams. A Bachelor's degree in business, Marketing, or Communication, or equivalent experience, is recommended, with knowledge of the learning technology industry being a significant asset.