Lead, Learning and Development - Canadian Tire, Laval

The opportunity

Join Canadian Tire in Laval, Quebec, as a Lead, Learning and Development, and play a pivotal role in shaping the future of the company's Academy. This unique opportunity is for a collaborative and business-minded learning professional eager to lead through influence, coordinate strategic priorities, and bring innovative structure to vital learning initiatives. Based in Laval, home to Sports Experts, a key part of the Canadian Tire family, you will report to the Associate Vice President, Human Resources, and be instrumental in coordinating the Academy’s learning strategy and guiding leadership and capability development across the organization.

Your impact

As the Lead, Learning and Development, you will drive key initiatives that strengthen how Canadian Tire builds capability. Your expertise will directly influence the growth and development of employees and franchise leaders, ensuring learning solutions align with critical business priorities.

• Coordinate the Academy’s annual learning roadmap, priorities, deliverables, and governance activities.
• Partner with HR, Operations, franchise leaders, and other stakeholders to identify learning needs and design practical development solutions.
• Provide functional leadership and guidance to the Learning & Development team by aligning priorities, supporting workload planning, and promoting collaboration.
• Lead and support LMS-related initiatives, including governance, reporting, learner experience, adoption, and continuous improvement.
• Oversee the development and evolution of learning programs, including leadership development, franchise onboarding, operational learning, and digital learning solutions.
• Use learning data, feedback, and performance indicators to measure impact and recommend improvements.
• Support change management, communication, documentation, and knowledge transfer related to Academy initiatives.

Qualifications

To excel in this Lead, Learning and Development role at Canadian Tire, candidates should bring a robust background in organizational learning and a proven track record of successful program implementation.

• A bachelor’s degree in Organizational Development, Education, Adult Learning, Instructional Design, Business Administration, or a related field. A background in Human Resources or Talent Development is considered an asset.
• Approximately 7 to 10 years of progressive experience in Learning & Development, Talent Development, Organizational Learning, or a related discipline.
• Experience designing, coordinating, or implementing learning programs in a complex business environment.
• Strong experience working with a Learning Management System and digital learning tools.
• Demonstrated ability to manage projects, coordinate multiple priorities, and influence without direct authority.
• Strong communication, stakeholder management, analytical, and problem-solving skills.
• Experience in retail, franchise, multi-site, or operations-focused environments is considered an asset.