Data Center Technician - Google, Toronto

About this opportunity

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible.

As an Operations Technician, you will install, configure, test, troubleshoot, and maintain hardware like servers and its components, as well as server software such as Google's Linux cluster. You will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches, and networking protocols.

Day-to-day

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.
• Participate in or lead small project teams on larger installations and develop project contingency plans.

Who we're looking for

Candidates must meet the following minimum qualifications:

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Experience with Linux system administration.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications include:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role.
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Experience in project management and leadership, and collaborating and partnering with teams.

Who you'll work with

You will collaborate closely with various teams to deploy and operate data center infrastructure. You will also participate in or lead small project teams on larger installations, partnering with others to maintain Google's powerful search technology and infrastructure.