Posted: May 18, 2026
Aggregated from workday. View original posting at cibc.wd3.myworkdayjobs.com. Apply directly with the employer.
CIBC is building a relationship-oriented bank and seeks talented professionals dedicated to doing what is right for clients. At CIBC, employees are empowered to make a meaningful impact and are truly valued for who they are and what they contribute.
As a Client Service Representative within the Personal and Business Banking Team in Sudbury, Ontario, you will work in a fast-paced banking centre. You will use your knowledge of financial services products to assist clients with their day-to-day banking needs. This includes answering questions, facilitating transactions, and proactively connecting clients with the right team members to help them achieve their financial goals. This is a full-time, on-site role, requiring flexibility to work banking centre hours, which may include evenings and weekends, and potentially at multiple banking centres within a reasonable travel distance.
To succeed in this role, you will excel at client engagement by helping clients manage their accounts and products, focusing on a meaningful client experience, and connecting them to the right CIBC team members. You will demonstrate strong problem-solving skills by actively listening, asking questions, understanding client perspectives, and taking accountability for issues, knowing when to collaborate with others for better solutions. You will also leverage technology by becoming proficient in mobile banking applications and sharing your knowledge to help clients better manage their banking needs.
We are looking for individuals who consistently put clients first, engaging with purpose to find the right solutions and going the extra mile because it is the right thing to do. You are goal-oriented, motivated by accomplishing objectives, and driven to make a difference. You are passionate about people, finding meaning in relationships, building a diverse network, and connecting with others through respect and authenticity. You love to learn, possessing a strong sense of curiosity and a desire to grow your knowledge. You engage with both your heart and mind, caring about people, respecting different perspectives, and learning from the experiences of others. Importantly, values matter to you, and you embody CIBC’s values of trust, teamwork, and accountability.
At CIBC, your career goals are a priority. We offer opportunities to tap into your potential, aspiring to give you a career rather than just a paycheque. We recognize our employees in meaningful, personalized ways, including a competitive salary, incentive pay, banking benefits, a comprehensive benefits program, a defined benefit pension plan, an employee share purchase plan, and a vacation offering. You will also have access to wellbeing support and MomentMakers, our social, points-based recognition program.
CIBC fosters a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated to your growth and development. Our modern spaces and technological toolkit support collaboration and innovation for our clients. CIBC is committed to creating an inclusive and accessible environment where all team members and clients feel like they belong. Applicants with a wide range of abilities are encouraged to apply, and accommodation is provided during the candidate experience. You must be legally eligible to work in Sudbury, Ontario, and may be asked to complete attribute-based assessments or other skills tests. All roles posted are opportunities we are actively recruiting for, unless stated otherwise.
