Posted: May 19, 2026
Aggregated from workday. View original posting at cibc.wd3.myworkdayjobs.com. Apply directly with the employer.
CIBC is building a relationship-oriented bank for the modern world, seeking talented and passionate professionals dedicated to doing what is right for their clients. At CIBC, employees are empowered and valued, making a meaningful impact through their strengths and ambitions.
As a Client Service Representative within the Personal and Business Banking Team, you will operate in a dynamic Banking Centre, assisting clients with their daily banking requirements. You will serve as the primary point of contact, addressing inquiries, facilitating transactions, and connecting clients with appropriate team members to help them achieve their financial objectives. This role requires flexibility to work various banking centre hours, including evenings and weekends, and the ability to work at multiple banking centres within a reasonable travel distance to ensure a superior client experience. This is a full-time, on-site position.
To excel in this role, you will demonstrate exceptional client engagement by focusing on meaningful interactions, helping clients manage their accounts and products, and connecting them with the right CIBC team members. You possess strong problem-solving abilities, actively listening to clients, asking pertinent questions, and taking accountability for resolving issues, collaborating with others when necessary. You are proficient in leveraging technology, eager to introduce clients to mobile banking applications to enhance their financial management.
You consistently prioritise clients, striving to find the most suitable solutions and going the extra mile. You are goal-oriented, motivated by achieving objectives and making a difference. Your passion for people drives you to build meaningful relationships, connecting with a diverse network of partners through respect and authenticity. You are committed to continuous learning, possess a strong sense of curiosity, and engage with both heart and mind, respecting diverse perspectives and learning from the experiences of others. You embody CIBC's values of trust, teamwork, and accountability, bringing your authentic self to work.
CIBC prioritises your professional growth and ambitions, offering a career path rather than just a paycheque. We provide competitive compensation, including a competitive salary and incentive pay. Our comprehensive benefits package includes banking benefits, a benefits program, a defined benefit pension plan, and an employee share purchase plan. You will also receive a vacation offering, wellbeing support, and participate in MomentMakers, our social, points-based recognition program. We foster an innovative environment with modern spaces and technological tools. Our culture supports ambition through initiatives like Purpose Day, a paid day off dedicated to your growth and development. Please note that benefits are subject to plan and program terms and conditions.
