Client Relationship Manager - Scotiabank, Mississauga

AI Summary

This Client Relationship Manager role at Scotiabank in Mississauga, Ontario, focuses on Canadian Commercial Banking. The successful candidate will identify prospects, manage client portfolios, and develop robust sales pipelines for business growth. Key responsibilities include driving client primacy through sales of credit and non-credit commercial products and collaborating with credit teams. Candidates should possess a good understanding of financial products and services, alongside proven sales and relationship management skills.

About the Role

As a Client Relationship Manager within Scotiabank's Canadian Commercial Banking division in Mississauga, you will play a pivotal role in fostering profitable growth and deepening client relationships. This position is integral to the Growth segment, focusing on businesses with annual sales between $5 million and $15 million, and credit authorizations ranging from $1 million to $5 million. Your primary objective will be to deliver the full bank offering, ensuring client primacy by developing and executing strategic sales plans. This involves identifying new business prospects in target markets, conducting thorough sales calls, and qualifying opportunities based on client needs and due diligence. You will be responsible for building and maintaining a robust sales pipeline, actively engaging in client planning activities with internal partners, and leveraging the bank's extensive range of financial products and services. Collaboration with the credit team is essential, as you will contribute to the initial analysis and ongoing support for credit applications, ensuring optimal lending structures and risk management. This role demands a proactive approach to business development, emphasizing strong relationship-building with both existing and new commercial clients.

Skills and Experience for Commercial Banking Success

To excel in this Client Relationship Manager position, candidates should bring at least two years of relevant work experience, with a preference for backgrounds in Business Banking or Commercial Banking. A solid understanding of financial products and services is crucial, complemented by proven sales and closing skills, strong networking abilities, and effective negotiation techniques. Excellent communication and interpersonal skills are paramount for building and maintaining strong client relationships and collaborating with various internal bank stakeholders. Candidates must possess solid credit skills or a comprehensive knowledge of commercial credit processes, enabling them to partner effectively with Credit Solutions Associates on portfolios up to $5 million. A thorough knowledge of Scotiabank's commercial lending and deposit products and services, alongside an understanding of the Canadian commercial banking marketplace, is a significant asset. Furthermore, familiarity with onboarding, Know Your Customer (KYC), and Anti-Money Laundering (AML) processes is required to ensure compliance and operational efficiency within the bank. This role requires a professional who can champion a customer-focused culture and contribute to a high-performing, inclusive work environment.

Building Your Career at Scotiabank

Joining Scotiabank as a Client Relationship Manager means becoming part of a purpose-driven team committed to results and an inclusive, high-performing culture. This role offers the opportunity to deepen your expertise in Canadian Commercial Banking while contributing to the bank's overall success. You will be expected to understand how Scotiabank’s risk appetite and risk culture influence day-to-day activities and decisions, maintaining overall accountability for portfolio compliance. The bank champions effective and efficient operations, adhering to Scotiabank’s Values, Code of Conduct, and Global Sales Principles. This includes ensuring the adequacy and effectiveness of business controls related to operational, compliance, AML/ATF/sanctions, and conduct risk. Successful Client Relationship Managers actively pursue opportunities to enhance client satisfaction and process improvements, leveraging technology and data to make informed business decisions. This position provides a platform for continuous professional development within a leading Canadian banking institution, where your contributions directly impact the growth and profitability of the commercial business segment.