Sr. Team Leader, Collections - CIBC Vancouver, BC
Posted: June 15, 2026
Sr. Team Leader, Collections - CIBC Vancouver, BC is listed at CIBC in Vancouver, BC. The Beaver Board aggregates this opening from the employer's career page — apply using the button below to reach the official application. Browse more jobs at CIBC.
job description
AI Summary
As a Sr. Team Leader, Collections at CIBC in Vancouver, BC, you will lead a team of 15-20 Credit Counsellors focused on delivering exceptional client experiences. Key duties involve negotiating repayment arrangements, coaching for optimal performance, and overseeing daily operations within a metrics-driven call centre environment. Successful candidates will need strong people management skills, adaptability to various shifts, and a commitment to CIBC's values of trust, teamwork, and accountability. This role makes a significant impact on client satisfaction and net credit loss reduction.