Account Architect

About the role

Req Id: 429549 Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell. On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments. Summary As part of the pre-sales business development process, the Account Architect is responsible for define the future technology architecture of Enterprise customers and supporting customer-defined priority programs in the medium-term strategy. The primary responsibility is to ensure that the client’s operational and IT strategies and objectives are fully reflected in Bell’s IT portfolios. They act as a trusted advisor to customers, helping them get the most out of their business solutions and achieve their business goals. This role requires strong technical expertise, excellent communication skills and the ability to build long-term relationships. Key Responsibilities •    Acts as a leader and mobilizes customer team, in order to convert business needs into solutions and services offered Bell ( IP Networks and Telecommunication, Security, Datacenter, and Cloud computing) •    Accountable for the technological aspect of a solution, your mandate is to accompany customers in the development of complex solutions and ensure short and long term business relationships & customer satisfaction •    Evaluate business needs and identify any stakes •    Ensure feasibility analysis, including strategic/ technological plan) •    Design and integration of potential solutions, including recommended solution specifications •    Initiate Bell product verifications •    Develop detailed equipment list (BoM) and write consultation report •    Document the technical solution proposal including scope of work, visio diagrams and equipment list •    Evaluate the current context of IT to spot potential business opportunities for Bell and recommend solutions that correspond to customers' medium-term strategies and IT program delivery priorities •    Lead and assist in the establishment of architecture guidelines to facilitate decision-making pertaining to information, technology and related investments •    Keep abreast of leading edge technology in the specific market/industry of your customers •    Provide implementation technical support if the submitted solution is impacted •    Provide submitted solution technical support for Bell internal teams Critical Qualifications •    Bachelor’s degree Engineering, Computer Science or equivalent experience •    5 years' experience developing LAN/WAN/Wireless/Security/Cloud/Internet of Things (IoT), planning and implementation of information, technology and application architectures; experience in the analysis or strategic planning of activities •    Knowledge of Cloud hosting solutions with the leading providers. •    Relevant experience in the field of consulting services •    Thorough knowledge of implementation and integration of business oriented IT architecture and models, and the analysis of complex technical environments •    Ability to work alongside a sales team with a view to developing solutions tailored to customers’ needs •    Excellent interpersonal and teamwork skills. At ease negotiating to build partnerships with a network of stakeholders, both internal and external, and ability to act as a change agent •    Ability to present to clients and defend your opinions •    Have 1 or more of the following certifications: Cisco, Fortinet, Juniper, DELLEMC and/or HP Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Quebec : Quebec City || Canada : Quebec : Montreal Work Arrangement: Hybrid Application Deadline: 06/17/2026 For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs. Please apply directly online to be considered for this role.  Applications through email will not be accepted. We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information. Created: Canada, QC, Quebec City Bell, one of Canada's Top 100 Employers.